Average
Based on 241 reviews
Mooielight3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Browse living & dining room pendants - Free Shipping on our best-selling designs. Whatever your taste, we have a pendant light style to perfectly complement your home's unique aesthetic.As a direct lighting manufacturer, Mooielight offers an extensive collection of high-quality, gorgeous fixtures – from modern pendants and ceiling lights to elegant table lamps and wall sconces – often at significant savings compared to traditional retail prices. We achieve this by shipping directly from our workshops, bringing you stylish lighting solutions for every room without the high markups. Explore our diverse range and enjoy the confidence of our satisfaction guarantee, knowing you'll find beautiful lighting backed by dedicated customer support and free worldwide shipping on qualifying orders.
Mooielight (mooielight.com) has 241 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 32 reviews with 4 stars · Clear filters
Lasse L.
Good product :) Loong deleverie :(
Reply from MooielightMar 12, 2021
Thank you for your five-star feedback I look forward to our cooperation again. best regards Mooielight team If you have any questions, you can contact our customer service team by email [email protected]
michelle R.
Love my lamp! It arrived looking as it was pictured, it was well packaged, and the plug was US compatible. It does take forever to receive, so be prepared to wait. the bargain was worth to me.
Reply from MooielightMar 2, 2021
Great! I look forward to our customers working together again If you have any questions, you can directly reply to the email and contact our customer service team.
Eva
Good lamp arrived as expected. Only the tracking was not good as I needed to ask to get the information about the status. But customer service was quick. Only the cable is to short for high walls.
Reply from MooielightMar 2, 2021
Because of Covid-19, we may change to a different courier to transport your package If there are other customers who want to check the shipping track of the package You can contact our customer service team directly, and we will reply to you within 24 hours and check the latest package delivery track.
Sarah A.
It took a little longer to receive the lamp but the customer service was very Good throughout. Thank you
Rebecca O.
I bought 3 pendant lamps from Mooielight and they have provided 5 star service throughout. We bought replicas of more expensive lights. The lights are fine but the quality is of course not at the same level as the proper product. I would highly recommend them for their responsiveness and overall great customer service.
Taru G.
Great experience in terms of customer service. The team is spot on with their response and their inputs have been so valuable and quick. Lily is a star and helped me rearrange for an order within no time.
Reply from MooielightNov 20, 2020
Thank you for your purchase, and I look forward to our cooperation again.
Exclusive L.
Overall I'm happy with the customer service, just my fixtures arrived later than I expected and was told to arrive.
Reply from MooielightOct 30, 2020
Because you ordered more than twenty lamps, we need to customize a special color, so there are some delays in production and transportation.
Patrick
Good service, good product, however really bad installation instruction.
Reply from MooielightOct 30, 2020
If you need a detailed introduction, please contact our customer service: [email protected] We will shoot the assembly video to you if you need. best regards Mooielight team
