moomooReviews of moomoo.com

Moomoo Canada is a pretty decent app with some cool features such as easy order placement and free level 2 market data as long as you do at least three (3) transactions in a month. Level 2 data really helps in making an informed trading decision. I would like to highlight 3 main points that are available to Moomoo USA clients BUT are NOT available for Moomoo Canada clients: 1: There is no bracket order option for Canadians clients, but available for USA clients . 2: Fractional shares are NOT available for Canadian clients, but available for USA clients. 3: The minimum account balance to keep getting level 2 market data is $20,000 whereas it is ONLY $300 for USA clients. I will update my rating to 5 stars when Moomoo Canada adds these three features for Canadian clients.

Love the app but I'm still confused on how to use my coupons. Wish they helped a little more with using rewards

There is a lot to like but depositing funds is excruciating. If you are thinking of signing up and you don't have a bank account that will match your name "Exactly" on your moo moo account be aware all deposits into your account will take minimum 4days (not the 5mins they say), 3 days for them to let you know the name doesn't match, then another day or two for them to manually process it (even on the second or third deposit from the same account) Therefore if you see and opportunity and you don't have funds in your account you'll probably miss it.

I had an issue with money not showing up after three days post being transferred, the customer service after four calls and numerous emails still haven’t resolved why my money isn’t appearing in my account after confirmation that they have received it. The customer services ,suggested that the manager would call me at midnight, crazy. After a week of back and forth I was called by a manager during normal business hours who explained what their concerns were, she was very polite and sorted my issue out within minutes.

It was a bit confusing at start in reward but is getting better.