Average
Based on 338 reviews
Moosfy3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Moosfy, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs, tumbler, blanket and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Thank you for your Support!
Moosfy (moosfy.com) has 338 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 65 reviews with 1 star · Clear filters
Bill S.
Never ordered what they said I did. Waiting to find out if they cancelled that order
Reply from MoosfyMay 3, 2020
Hi, You did order from us. We have mailed you to confirm the shipping address for your order to and you did confirm. PLease double check your mail box . That mail's subject is "Your mask order"
David
Further to my recent review I have now received the blanket and I am most disappointed in the quality of the blanket it is so thin you could shoot peas through it. I would advise against buying it, the wordings is lovely but I would suggest having it on a plaque so it could be hung on a wall. Communication is almost non existent and the cost of over£60 is greatly over priced.
Reply from MoosfyMay 6, 2020
Thank you so much for your order. We're sincerely sorry that take a while for the package to get to you. The delay issue in this situation is more serious than we though. We're sincerely sorry for this inconvenience and thank you so much for your patience
Christopher A.
It’s been weeks and I still have not received my product
Reply from MoosfyApr 25, 2020
Hi. Your package is delivered. The shipment process is a bit back behind due to the virus situation, We are sorry for any convenience. Hope you will like the item
Kevin B.
Still hasn’t showed up yet
Reply from MoosfyApr 24, 2020
Hi. Your order has arrived at the post office. Please be patinece as it will be delivered to you soon. We are trying our best to fulfill your order as soon as possible. With this virus situation, eveything a slow down a bit. Hope you can understand and be patience
Kristofer M.
I keep getting emails to rate my order and I have yet to receive it!!!!!
Reply from MoosfyApr 22, 2020
We're sincerely sorry for this inconvenience. You're supposed to get your order by now. That's why the rating mails are sent to you. But the shipment process is a bit back behind due to the pandemic. We are sincerely sorry for this inconvenience. Please check your mail for the tracking number as it's on its way and you are going to get it soon
Jerred M.
Not enough email updates , tracking number was useless. Never would have purchased it if I knew it was going to take so long to arrive. Quality remains to be seen.
Reply from MoosfyApr 21, 2020
HiJerred , The tracking info is not updated fast engough for you to track and the shipping service is a bit impacted due to this current commotion which make it longer for the delivery. We are sincerely sorry for this inconvenience. We want to thank you so much for your purchase and your patince with us during this time. Stay safe and healthy
customer
Looks good, but I can’t stand the chemical taste when I drink from it.
Reply from MoosfyApr 21, 2020
Hi Daron, The the smell of new product since it's newly made and printed. Please give it some time and the smell would goes away after a few washings. Thank you so much for your purchase with Moosfy. Stay safe and healthy during this time.
Kimberly S.
The tumbler I ordered was shipped to the billing address instead of the shipping address so the item still wasn’t received. I’ve had several failed attempts to contact these people and I can’t find a phone number to call. No one ever emails you back. No one checked my messenger messages either.
Reply from MoosfyApr 19, 2020
Hi Kimberly. We're sincerely sorry for have missed your message. Please forgive us. And please check your mail for this issue. Thank you
