MrbuerlyReviews of mrbuerly.com

Do not buy from this company. They are liars, liars. They want to charge me $50 for return because they ran out of production. They lie about fast shipment within 7 days. That's not true!!! Nothing they said was true. Complain to FTC

I unfortunately had a very disappointing experience with MrBuerly. I ordered two suits based on the sizing recommendations provided on their website, but the fit translated very poorly to US sizing. Despite carefully following their size guidance, the suits fit inconsistently and were ultimately unwearable for me. On top of that, the quality of the suits was not as described online. The materials, structure, and overall finish did not meet the expectations set by the product photos and descriptions. The suits looked far more premium online than they did in person. The most frustrating part, however, was the return process. I politely requested a return and refund multiple times, yet customer service continuously pushed me to keep the suits instead of honoring my request. I was repeatedly offered partial refunds and discounts while being reminded about international shipping costs and long return timelines, as if I should simply accept keeping products I was unhappy with. Even after respectfully and clearly stating several times over the course of nearly 3 weeks that I still wanted to proceed with the return, my wishes were repeatedly ignored and redirected toward settlement offers instead of an actual resolution. I remained patient and courteous throughout the entire process, but the experience became exhausting and unnecessarily difficult. A customer should not have to spend weeks repeating the same request just to initiate a return. While the suits may appear attractive online, buyers should be aware that the quality may not match expectations and that the return process can become extremely frustrating if the items do not work out.

Bought a suit and the picture showed a lighter green color and the color was actually called olive green. I got the suit and it was tan, not green at all - there was a HUGE difference in the color. There’s no way it was the supposed to be the same suit I purchased. When I reached out, they said it was just my screen showing a difference in the color. They offered me to return it for $50 for shipping and import fees- I feel that’s horrible to charge to return a suit that you sent me that was not what was advertised at all. They quit responding when I said that was unacceptable. It’s also very cheaply made. Buttons are already hanging if like they will break very soon- they are plastic buttons that look metal.

They advertise completely different products from what they’re selling. I tried them out with one jacket. VERY DIFFERENT!!!

Is a scam, they actually delivery the product, however the items provided are very poor quality, not as advertised, and even completely different design. If you tried to return and get a refund you will get a negative answer and they trying to evade you to do it and dont give you information how to do the return and return. Do not buy from them, ia a proper scam

Warning Warning Warning this is a scam site they advertise as though they are in the USA but comes from china cheap material, requested return as states on website happy for returns to them start saying could cost me $40/60 and import tax! and will be very costly for me? Advised that doesn't mention this on website and is a con and should be paying for return as the item is not as advertised. I will be going through my credit card company and hopefully stop and further payments by anyone else having to go through this scam.

They don’t refund or do returns. Low quality products. They seem to have Ai agent that is confused and does not work with you. Don’t purchase from them.

I do not like that fact that I paid for exp shopping and my suit has never been shipped out yet. I will want a refund because that is not right. It angers me