Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Elizabeth
I was disappointed I hadn’t ordered the bigger cushion - I went by your recommendations for cattle dog and 80cm. When our dog stretches out to sleep he’s hanging over the edges - looks awfully uncomfortable and not like any of your pictures.
Reply from MrFluffyFriend™Aug 7, 2022
Hello Elizabeth, thank you for your review. We try to constantly improve our products and services with helpful feedback like yours.
customer
Beautiful item as indicated, only disappointment was delivery time.
Reply from MrFluffyFriend™Aug 7, 2022
Hello, thank you for being patient with us. We will take the necessary action to ensure this delay does not repeat itself. We are glad to know you like the item!
JustAnswer Customer A.
Our dog LOVES his bed. None of the cats are interested in theirs, yet. I think that the dog’s bed should have just a little denser bottom layer for cushioning on a hard floor.
Reply from MrFluffyFriend™Aug 7, 2022
Hello JustAnswer Customer Audrey, We are glad to know your dog loves his bed. When you receive your items, it may take a while for them to reach their full size and fluffy status. We recommend that you shake the product back and forth so that the bed can be fully formed and fluffy. Thank you so much!
Dallas
HI Easy company to deal with. however disappointed in the product.
Reply from MrFluffyFriend™Aug 7, 2022
Hello Dallas, thanks for your review. We try to constantly improve our products and services with helpful feedback like yours.
Georgia
Roxie’s bed arrived today. Not quite how the pictures look but she seems to be okay with it. Hopefully our next thunderstorm won’t be so stressful for her. Delivery time was acceptable due to disruption with Covid.
Reply from MrFluffyFriend™Aug 7, 2022
Hello Georgia,thank you for being patient with us and we are glad to hear from you!
Nadine
My dog loves this bed. Im happy with the size as id prefer it to be too big than too small. It did need more filling in the middle where he lies down, I have a blanket on top of it, otherwise with his weight, he’d pretty much be touching the floor, if it had more filling I’d have been 100% happy.
Reply from MrFluffyFriend™Aug 7, 2022
Hello Nadine, thank you for the wonderful review! Glad to know your dog loves the new bed. We try to constantly improve our products and services with helpful feedback like yours.
Chris A.
Delivery took too long
Reply from MrFluffyFriend™Aug 7, 2022
Hello Chris, thanks for your review. We will take the necessary action to ensure this incident does not repeat itself.
Miss Lila T.
I'm very pleased with the dog bed, but it took much longer to come than website indicated and there were no updates as to why. Overall though it was good.
Reply from MrFluffyFriend™Aug 7, 2022
Hello Lila, thank you for being patient with us. We will take the necessary action to ensure this delay does not repeat itself. We are glad to know you like the dog bed.
