Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Janie C.
It definitely took too long for the Mr. Fluffly Bd To arrive( 4 Weeks) But, it is fluffy & my dog, Jack, loves it!🥰
Reply from MrFluffyFriend™Jun 6, 2022
Thank you for bringing your experience to our attention. Our sincere apologies for the inconvenience caused.
Lorraine C.
It’s a cute bed, but not as sturdy a bed as what I had and was hoping to replace. This is smaller and quite flimsy.
Reply from MrFluffyFriend™Jun 6, 2022
Thank you for pointing out to improve our product in the future. I want to assure you that your feedback does not go unnoticed.
Brenda S.
I thought it would be fluffier than it is for my 75 lb dog but he hits the floor when he lays on it and I find him on the floor in a couple of minutes
Reply from MrFluffyFriend™Jun 6, 2022
Thank you for pointing out to improve our product in the future. I want to assure you that your feedback does not go unnoticed.
Diana P.
Dog loves his fluffy, beds he has two but unfortunately the stitching came apart on the base ,and stuffing came out. Had to sew it back together
Reply from MrFluffyFriend™Jun 6, 2022
I am sorry to know about this. We try to constantly improve our products and services with helpful feedback like yours.
Craig B.
While this product may be good for some consumers, it does not meet our needs for the following reasons: 1. Durability- We have two 16-week old German Shepherd puppies who have already ripped the cover. Stuffing is flying everywhere. 2. Cleanliness- The cover is not removable for washing. Spot cleaning is unrealistic for our use. 3. Value- We purchased on sale for $84.00 but expected more longevity for what we were willing to pay. We like the overall look of the product but just have design issues for its use in our environment. We appreciate the opportunity to provide honest and objective feedback, both positive and constructive; and we realize our environment may be more harsh than others.
Reply from MrFluffyFriend™Jun 9, 2022
Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. We try to constantly improve our products and services with helpful feedback like yours.
Mel C.
Nice product, but over priced & took several weeks to arrive.
Reply from MrFluffyFriend™Jun 6, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our service.
Michelle M.
My dogs love the beds. The problem I have is as puppies they are playful. They toss the beds around and the fabric on the bottom is very thin. Tears easily, stuffing everywhere. Otherwise they did wash well and looked great in room
Reply from MrFluffyFriend™Jun 6, 2022
Thank you for pointing out to improve our product in the future. I want to assure you that your feedback does not go unnoticed.
JustAnswer C.
Ultimately decent bed but took forever to come from China ( 2 mths), ended up buying others from Amazon and cheaper, so it’s now a spare.
Reply from MrFluffyFriend™Jun 6, 2022
Thank you for bringing your experience to our attention. Our sincere apologies for the inconvenience caused.
