Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
David C.
Hi. Unfortunately my 11 year old Maltese cross Buddy has completely ignored his new bed. 😢 My neghbours have similar sized dog so I gifted to him and more than happy.3 stars for me ..5stars from them.
Reply from MrFluffyFriend™Jun 2, 2022
Hello David! I am really so sorry about this experience.
hopalong
Just ordered the stress bed on 2/26/22 and haven’t received it yet but it looks interesting. We have an Akita that is showing some separation anxiety. We are hopeful that the stress bed will help.
Reply from MrFluffyFriend™Jun 5, 2022
I am sorry to know about this. We try to constantly improve our products and services with helpful feedback like yours.
Babs
Lange Lieferzeit, Bett ‚knarzt‘ wegen des Materials - Meine Hündin ist daher leider nicht so begeistert
Reply from MrFluffyFriend™Jun 3, 2022
Hallo, es tut mir wirklich sehr leid, dass Sie diese Erfahrung gemacht haben. Wir versuchen, unsere Produkte und Dienstleistungen mit hilfreichem Feedback wie dem Ihren ständig zu verbessern.
Cristina D.
The communication was good, and my dogs enjoyed the beds, so I gave them three stars. I am only giving it three stars because the beds were a little smaller and flatter than in the photos. The center of the bed is very flat and sounds like plastic a little bit, rather than fluffy. I wouldn't return them, but I probably wouldn't repurchase them.
Reply from MrFluffyFriend™Jun 2, 2022
Thank you for writing a review for us! Although it's difficult to hear the not so good stuff, please send us an email at [email protected] so that we take great care of you.
Gabriele P.
Habe das HUNDEBETT nach langer Zeit endlich bekommen. Unsere Maus ist das erste Mal nicht ewig hin und her gelaufen sie ist bereits 15 Jahre sie hatte einen tiefen und gesunden Schlaf. Danke bestelle nun noch eines etwas größeres da der grosse auch hinein will aber das nicht geht. Und noch eines zum Abschluss Kommunikation mit den my fluffy team war echt super danke.
Reply from MrFluffyFriend™Jun 2, 2022
Vielen Dank für dein tolles Feedback. Probieren Sie auch unsere anderen Produkte aus! ;)
Roberta E.
I ordered two beds for my dogs. It took a long time to get them. When the package came it looked a little rough, like it had a long trip. The beds were a little small for my dogs and not as full as the pictures show. In fact the middle part of the bed are pretty flat. I gave it 3 stars because my dogs loves it and the communication with the company has been very good.
Reply from MrFluffyFriend™Jun 3, 2022
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Please send us an email at [email protected] We would love to make things right if you give us another chance.
Joanne G.
The bed is very soft. My only complaint is that it is very thin with little cushioning. I bought 2 so I put one on top of the other and my dogs seem to prefer that.
Reply from MrFluffyFriend™Jun 5, 2022
I am sorry to know about this. We try to constantly improve our products and services with helpful feedback like yours.
Beaglebro
Bed was too small, still waiting on a refund or a size bigger. Hardly reply on emails. Takes ages and no progress what so ever..
Reply from MrFluffyFriend™Jun 5, 2022
Hello, I am really so sorry about this experience. I want to make sure that this matter is resolved. Please send us an email. We will be waiting for your message.
