Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Marilyn C.
The bed is just as advertised. The delivery was very slow in arriving which did not present a problem because the bed was ordered before the puppy was old enough to leave his mother and come home. .
Reply from MrFluffyFriend™Jun 2, 2022
Hello Marilyn, thanks a lot for your support. We are happy to hear from you!
Wendy N.
My sons dog loves her new bed. Only criticism was it took so long to be delivered…..about a month. Wendy
Reply from MrFluffyFriend™Jun 2, 2022
Hello Wendy, We try to constantly improve our products and services with helpful feedback like yours. Thank you very much and we are happy your son's dog loves the bed!
Debra W.
I am writing back to let you know that Bentley received his bed!! The bed took a long time to get here but once it arrived Bentley jumped in and curled up! It is very soft and looks like it hugs him to sleep. The bed is worth 5 stars!!! I gave 4 stars only because of the lack of communication. Sincerely, Debra Williams
Reply from MrFluffyFriend™Jun 8, 2022
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our service. We definitely would love to resolve this matter with you. Please send us an email. We will be waiting for your message.
customer
My Dog is very happy with his new bed.
Reply from MrFluffyFriend™Jun 2, 2022
Hello! Thank you so much for your awesome feedback. Glad to know your dog is very happy with his new bed. We also have some great toys and other items on the website.
Miss R.
My dogs LOVE these to the extent they’ll choose this rather than the sofa next to me or my bed! Took a while to arrive but overall well worth it (I got 2 which was a very shrewd move!)
Reply from MrFluffyFriend™Jun 2, 2022
Hello Miss Roach, Thank you so much for your awesome feedback. Glad to know your dogs love the new bed. We also have some great toys and other items on the website.
Vicki
This is a good bed, my dog really likes it. I think it could do with a little more padding in the base.
Reply from MrFluffyFriend™Jun 2, 2022
Hello Vicki, thank you so much for your suggestion. We are glad to know your dog likes the bed!
Clofriend
There were delays in receiving my parcel but the team at Mr Fluffy Friend responded immediately to my questions about when it would arrive and it did arrive in good time considering the challenges of covid. The product, a bag for carrying all my dogs things when we travel, is good. Thanks to Rose who communicated with me.
Reply from MrFluffyFriend™Jun 2, 2022
Helo Clofriend, Thanks a lot for your patience and understanding. We are happy to know you like the product you bought.
Kathy
Product is good took a bit longer than I thought to get it
Reply from MrFluffyFriend™Jun 2, 2022
Hello Kathy, we apologize for the delay but we are happy to hear from you and glad to know the product is good!
