Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Daphne S.
Dog seems quite happy & relaxed with her new bed. Cat prefers to sleep on the back of the couch & not use her new bed.
Reply from MrFluffyFriend™Jun 2, 2022
Hello Daphne, Your positive review just made our day. Thank you so very much!
Felicidad R.
Aunque tardó un poco más de lo previsto, es genial, me encanta y a mi perra más. Estoy muy contenta
Reply from MrFluffyFriend™Jun 2, 2022
Hello Felicidad, Nos disculpamos por el retraso pero nos alegra saber que a su mascota le encanta la cama.
dorene S.
very nice bed dog likes it a bit slow coming
Reply from MrFluffyFriend™Jun 2, 2022
Hello Dorene, thank you very much for your feedback! We are happy to hear from you.
Vortriede
Dog bed arrived today. It is very nice. Good quality. My dog loves it.
Reply from MrFluffyFriend™Jun 2, 2022
Hello Vortriede, Thank you for sharing your kind words with us. We look forward to serving you again soon!
Drumadd
She loved it and spent all Christmas cuddling and carrying it around. The heartbeat is too loud at night
Reply from MrFluffyFriend™Jun 2, 2022
Hello Drumadd, We are very happy to hear from you. We also have some great toys and other items on the website.
Mendoza
I was initially worried as I received no shipping notification at all and despite a reassuring email from customer services there was no tracking number or information. I was beginning to believe the reviews that said it was a scam when out of the blue after nearly 3 weeks my dog bed arrived. It is vacuum packed in an unglamorous bag with lots of sellotape, but once opened it plumped up quite well. It is a little overpriced for what it is but it looks good and my dog likes it.
Reply from MrFluffyFriend™Jun 2, 2022
Hello Mendoza, We try to constantly improve our products and services with helpful feedback like yours. Thank you!
Joanne A.
I am happy with the bed but I haven't washed it yet! My dog seems to like it.
Reply from MrFluffyFriend™Jun 9, 2022
Hello Joanne, Thanks for your review! As per your tracking information, the package has been delivered. Please email us at [email protected] if you need further assistance. We are here to help you!
Sue D.
Pleased with the dog bed but it took so long to get to me I ordered it on the 8th of April and didn't receive it until the 3rd of may said it would take between 7_12 days but it nearly took a month
Reply from MrFluffyFriend™Jun 2, 2022
Hello Sue, we apologize for the delay with your package. This doesn't normally happen. But we are happy to know your dog is pleased with the new bed.
