Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 4,224 reviews with 5 stars · Clear filters
Tamara N.
Our dogs love their new beds!!
Reply from MrFluffyFriend™Jul 24, 2026
Hi Tamara, Thank you for your kind review! We're so happy to hear that your dogs love their new beds. Knowing they've found a cozy place to relax means so much to us. Thank you for choosing MrFluffyFriend!
Michael B.
My mini pin Loves her bed it’s her safe place she will lay down and fall asleep great product thank you.
Reply from MrFluffyFriend™Jul 24, 2026
Hi Michael, Thank you so much for your wonderful feedback! We're thrilled to hear that your Mini Pin loves their bed and has made it their safe place. There's nothing better than knowing your pup feels comfortable, secure, and relaxed. Thank you for choosing us, and we wish your furry friend many happy, restful naps!
Paula A.
My adored golden retriever has an extremely difficult time in heat and or humidity but at the same time is not a fan of anything bulky under his paws or body. Enter MrfluffyFriend....the cooling mat par excellence! It is thin and soft and keeps my sweetest boy cool and comfortable. What joy to see him lying restfully without panting.
Reply from MrFluffyFriend™Jul 22, 2026
Hi Paula, Thank you so much for your wonderful review! We’re thrilled to hear that your golden retriever is enjoying the cooling mat and that it helps him stay comfortable during hot and humid days. We understand that some dogs prefer a thinner, softer surface, so we’re especially happy to know that the mat suits his preferences. It brings us so much joy to hear that he can relax comfortably without struggling in the heat. Thank you for choosing us, and we hope he continues to enjoy many cool and restful moments!
Ramon S.
They stayed on top of my order. They messed up on the first one, but they fixed the solution. I still ended up getting the wrong size but overall experience with these guys they are amazing.
Reply from MrFluffyFriend™Jul 22, 2026
Hi Ramon, Thank you for sharing your experience with us! We truly appreciate your patience and understanding. We’re glad our team was able to assist and work toward a solution after the initial issue. We’re sorry that the size was still not exactly what you expected, but we’re grateful for your kind words about our service. Thank you for your support!
george D.
had a little problem with first bed and a puppy. I wrote to make suggestions about avoiding issue and was sent a redesigned replacement bed. The dog loves it!!
Reply from MrFluffyFriend™Jul 22, 2026
Hi George, Thank you for your kind review! We’re sorry to hear there was an issue with the first bed, but we’re very happy that our team was able to help and provide a replacement. It’s wonderful to know that your puppy loves the new bed! Thank you for sharing your feedback and for helping us continue to improve our products.
Linda P.
I had accidentally ordered 2 beds, and your team was quick to react to the message I sent, requesting the 2nd one be removed from order. That was really nice. The bed is great. My boy now visits it a couple of times a day. I like to rest on it too.
Reply from MrFluffyFriend™Jul 22, 2026
Hi Linda, Thank you so much for your lovely review! We’re happy to hear that our team was able to quickly assist with the extra bed on your order. Most importantly, we’re delighted that your boy is enjoying his new bed and that you’re enjoying it too! Thank you for your kind words and for choosing MrFluffyFriend.
Melissa P.
I thought at first the quality wasn't so great, being I can see the threading, but as it grew, it got better and my dogs absolutely love it
Reply from MrFluffyFriend™Jul 22, 2026
Hi Melissa, Thank you for sharing your experience! We’re glad to hear that after giving the bed some time to settle and expand, your dogs absolutely love it. Our beds are vacuum-packed for shipping, so they can sometimes need a little time to regain their full shape after unpacking. We appreciate your patience and are happy that it became a favorite spot for your dogs!
Susan
I received my McFlurry for my Spoodle He woke up this morning lot calmer couldn’t believe it . Sure can see calmness Many Thanks Sue from Australia
Reply from MrFluffyFriend™Jul 22, 2026
Hi Susan, Thank you so much for your wonderful review! We’re thrilled to hear that your Spoodle is enjoying his new calming bed and that you’ve noticed a positive difference in his comfort and relaxation. It’s always heartwarming to know that our products can help pets feel more secure and at ease. Thank you for sharing your experience with us!
