Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
R R.
Delivery was slow. Blanket was smaller than expected.
Reply from MrFluffyFriend™Jan 28, 2023
Hi there! We're terribly sorry to hear that you're not satisfied with our product and service. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
T. S.
Ordering was easy. Bed arrived in new condition and is as described. My dog refuses to use it.
Reply from MrFluffyFriend™Jan 28, 2023
Hi there! Thank you so much for your feedback. Please give it some time. Some of them may need some time to accept the bedding as part of the home. 🐾️
Richard S.
Didn't feel there was as much fluff in the base as the picture suggested. A bit thin when placed on a stone floor as we do.
Reply from MrFluffyFriend™Jan 28, 2023
Hi Richard! We're terribly sorry to hear that you're not satisfied with our product. You can contact us via email at mrfluffyfriend.com so that we can look for solution together. Looking forward to hear from you!
Tami
Ordered the XL and it’s much smaller than expected. My lab can’t fit in it comfortably, but it’s perfect for my Daschund. Neither of them wil go to it as a first choice. They will sleep in it every now and then (if both recliners are taken), but I think a less expensive regular dog bed would have worked just fine.
Reply from MrFluffyFriend™Jan 26, 2023
Hi Tami! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Sue P.
My pup likes the bed. However he does seem stiff leaving the bed. It is not as full as the picture shows.. the inside of bed (not the edges) has a lot less padding/ thickness.
Reply from MrFluffyFriend™Jan 26, 2023
Hi Sue! Nothing makes us happier than knowing that your pet loves the bed. We are terribly sorry to know you are unsatisfied with our product though. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Darlene
The shipping took forever.... It was supposedly at a "Shipping Partner" in Woodbridge IL... by the time it shipped, it was after Christmas and the beds were on sale, almost 1/2 off... I paid full price and could have waited .... since I had to wait for shipping!!!!
Reply from MrFluffyFriend™Jan 26, 2023
Hi Darlene! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Janie W.
The dog bed I ordered was thin and not very generous in size On the other hand my dog likes it Was overpriced though
Reply from MrFluffyFriend™Jan 26, 2023
Hi Janie! We aretruly sorry to hear that you're not satisfied with our product. You can contact us via email at mrfluffyfriend.com so that we can look for solution together. Looking forward to hear from you!
michael D.
I was hoping your dog bed had more filling in it, my dog sinks to the floor I am not using your brd cheaply made
Reply from MrFluffyFriend™Jan 26, 2023
Hi Michael! We're sorry to hear that you're not satisfied with our product. You can contact us via email at mrfluffyfriend.com so that we can look for solution together. Looking forward to you hear from you!
