Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 4,224 reviews with 5 stars · Clear filters
lthebell
My 11 year old doodle was Leary but settled in quickly. His body lays completely relaxed on his new bed. Love it!
Reply from MrFluffyFriend™Jun 23, 2026
Hi lthebell, Thank you for sharing your experience 😊 We’re really happy to hear your doodle settled in quickly and is now enjoying a fully relaxed sleep on his new bed. That’s exactly what we hope for.
Duggie H.
The doggie bed is a beautiful apricot color. Pup loves it and hardly ever leaves it. Company stood by their product and corrected my concerns.
Reply from MrFluffyFriend™Jun 23, 2026
Thank you for your lovely review, Duggie! 💙 We’re glad to hear your pup loves the bed and that it’s become such a cosy favourite. It’s also great to know our team could resolve your concerns and leave you satisfied in the end.
Rosie D.
Albie loves🩷 his orthopedic sofa. Fits perfectly in his favourite chair x. The texture is soft and grey is a great colour. Delivery is easy and efficient. Good price for Albie to feel snug safe and comfortable. Thank you.
Reply from MrFluffyFriend™Jun 23, 2026
Thank you for your kind words, Rosie! We’re delighted to hear Albie is so comfortable in his orthopedic sofa and that everything from delivery to comfort met your expectations. 🐾
Kevin G.
They were very obliging when we ordered the wrong size & went out of they way to help us. Delivery was prompt & our dog Ella loves the bed. Thanks Team "Fluffy"
Reply from MrFluffyFriend™Jun 23, 2026
Hi Kevin, Thank you for your thoughtful feedback. We’re very glad we could help with the size exchange and that Ella is now enjoying her bed. It’s great to hear everything was resolved smoothly for you. 🤗
Dana H.
This company stands behind their products. Thank you for settling the matter promptly. Dana
Reply from MrFluffyFriend™Jun 23, 2026
Hi Dana, We’re sorry to hear that you’re disappointed with your order. Please note that our beds are vacuum packed for shipping efficiency, so it’s completely normal that they initially appear compressed or bulkier in shape when first unpacked. They do need some time to fully expand, and gently shaking and fluffing the bed helps redistribute the filling evenly. These instructions are also included in the packaging guide. That said, we can see that one of our customer service representatives is already looking into your case and will continue assisting you via email to help resolve this for you as quickly as possible.
Judy A.
Mr Fluffy friend are wonderful to work with!My niece has 2 rescue dogs that she was bringing back to Pittsburgh. They were 7000 miles away on Je-ju island South Korea. We had ordered 2 beds for them to make feel as comfortable as possible. The 2 beds were smaller than we wanted,so I contacted Marnie at Mr. Fluffy Friend. We ended up sending the 2 beds back, and exchanging them for 2 larger beds. EVERY step from our 1st e-mail, Marnie ALWAYS answered every e-mail and followed through with everything that was promised me. The 2 dogs are here,and very happy on their beds! I would highly recommend purchasing their products!
Reply from MrFluffyFriend™Jun 23, 2026
Thank you so much for your detailed review, Judy 💙 We’re truly happy we could assist you throughout the exchange process and that the beds are now providing comfort for both rescue dogs after their long journey.
Maureen
My dog loves his bed and so do I. By far the best bed he’s ever had. At £90 it’s expensive for a dog bed but seeing him in it, I would pay more. It comes vacuum wrapped so when I first took it out, I wasn’t sure. It took a few hours to settle itself fully and the result is a very comfy bed, with what I can only describe as a dog mattress in the round part. My dog is snoring away in it at present. I’m not sure how to add photos to the review but would do if I could.
Reply from MrFluffyFriend™Jun 19, 2026
Thank you so much for your lovely review, Maureen! 😊 We’re really happy to hear that your dog is enjoying his bed and even snoring away comfortably — that’s exactly what we hope for! We also appreciate your honest thoughts about the price and the helpful note about the vacuum packaging settling over time. It’s great to know the end result is a comfy “dog mattress” he loves 🐾🩵
Emily W.
My dog loves his bed!
Reply from MrFluffyFriend™Jun 19, 2026
Hi Emily, Thank you for your kind feedback 😊 We’re so happy to hear that your dog loves his bed! Wishing you both many cozy and happy moments together 🐶💤
