Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 4,224 reviews with 5 stars · Clear filters
Annoyed
Fabulous product. It looks great and my Labradoodle loves snuggling down on it. He is a big dog (Standard size) and this XXL bed is one of the few that is big enough for him to get comfy. Excellent and prompt customer service too.
Reply from MrFluffyFriend™Oct 28, 2021
Very happy that you love the dog bed. We appreciate that you have shared your awesome feedback with you.
Jocelyn E.
I ordered 2 fluffy, anxiety relieving pet beds. One for my large dog and 1 for my small cat. The dog's bed arrived, and he absolutely loves it! He is TERRIFIED of storms after a cracker of a storm last night I can highly recommend this bed ! He was so cozy and reassured. However the cat's bed did not arrive. I emailed my concern with MrFluffyfriend.com and received a reassuring email almost immediately. I've received the cat's bed today, (only a couple of days after first bed arrived ). Can't wait to share the new bed with my cat! Thanks Sarah and the Mrfluffyfriend team, you've made 3 creatures very happy. :-)
Reply from MrFluffyFriend™Oct 20, 2021
Wow! This is really great! We are dedicated to making sure that you will receive what you expected -A perfect bed for your pets.
Jodie
My dog absolutely loves it!! Waiting for the delivery was worth it, haven’t seen my dog this relaxed in a while. Quick response to my e-mail as well, when I asked about the delivery.
Reply from MrFluffyFriend™Oct 5, 2021
Glad that you like it. Please try our other products too. Thank you!
alawi J.
My dogs love it. ♥️♥️♥️ Thanks!!
Reply from MrFluffyFriend™Oct 5, 2021
Nice! Very glad that you pets love the product. Thank you!
Ann L.
Awesome my dog loves it
Reply from MrFluffyFriend™Oct 5, 2021
Very happy that you love the dog bed. Try our other products too! ;)
Mr. Stephen S.
Ordered for our cat. He broke his back leg first week of first lockdown and recently lost his sister and soulmate of 9 years in a traffic accident. He is a hyper cat and we hope it calms him down. Confess after purchasing we checked reviews ( not before!) and was a bit concerned but many negative reviews are on another company with a similar name. It arrived after 2 weeks and our cat has taken to it immediately. He loves it.
Reply from MrFluffyFriend™Oct 5, 2021
Glad to hear that your cat loves the bed. Please try our other products too. Thank you!
Sebas
Quality product and a great customer service. I needed some help choosing the right size, Sarah from the customer service replied within minutes and helped me out. My Golden absolutely loves his bed, he is so happy with his MrFluffyFriend!
Reply from MrFluffyFriend™Oct 5, 2021
Very happy that Lucky likes the bed. Please try our other products too. Thank you!
CHERRY M.
I received a text confirmation that linked to my order placed on 2/16/2021. However the tracking numbers provided for my items never showed it was shipping. I reached out and the company responded via email that shipments were taking longer due to covid. I then read many reviews claiming it was a scam. I notified mr fluffy friend and showed link to trust pilot reviews reporting scam. I received a different tracking number and it showed the history of my parcels. Apparently they were coming by boat from China. They have been delivered today in the US. I placed my order 2/16/2021 and received my order 3/26/2021. Once I received my order,I was fully satisfied and delighted with my products ! Both of my dogs appreciated their mr. Fluffy friend beds and I was 100% satisfied.
Reply from MrFluffyFriend™Oct 5, 2021
Thank you so much for updating your review to 5 stars! We are thrilled to hear that you and your dogs are fully satisfied and delighted with your MrFluffyFriend beds. Your feedback means the world to us, and we're so happy to know that both of your dogs are enjoying their new beds. Your satisfaction is our top priority, and your kind words truly motivate us to keep delivering the best products and service possible. If you ever need anything else or have any further feedback, please don't hesitate to reach out. Thank you again for your support and for being a valued member of the MrFluffyFriend family. Sarah Team MrFluffyFriend™
