MrFluffyFriend™Reviews of mrfluffyfriend.com

Das Unternehmen scheint nicht im Stande zu sein die Bestellungen zuzuordnen und noch nicht verschickte Warenbestellungen zu stornieren. Sie lassen lieber zu, dass das Paket von Shanghai exportiert wird, damit sich der Endkunde um die Retoure kümmern muss.

Waiting for confirmation of despatch, and tracking information........but after reading the reviews it seems likely I will join the list of others who have never received their order.........I will happily change this review if the goods arrive 22.09 16.11.21. Email received giving tracking information.....lets hope the parcels are on way ( did have to write to say tracking information was for shipments to USA......not Spain, but optimistic for a good result) will update trust pilot as the events happen. Fingers crossed🤞 17.11.21, received via email, correct tracking reference showing shipment has been customs cleared and is ready to be handed to delivery company, in destination country. This seems much more reliable. Will update when further news is received.👌 19.11.21. I am informed by the local carrier a parcel has been delivered. After all the concern about ordering from this company I have to say I have no complaints with the delivery 12 days from placing the order to delivery. China to Spain. Unfortunately we are away and can’t say anything about the quality of the product, but we will when we get home and see them. Also want to add that they have responded to each of my emails and were reassuring when I told them my concerns about having placed the order. Thank you for the follow up Mrfluffyfriend…..I will update my opinion of the product in a few days…… 22.11.21 Have now had chance to see the beds ordered and can confirm I am very pleased with the quality of them. I ordered the 60 cm for our small Maltese and she loves it, rolling around, hiding her toys in the sides and finally falling asleep to a very good nights sleep. I can only say that despite original concerns, my experience of the purchase from mrfluffyfriend has been a positive one including delivery time, product quality and customer service.

I would avoid purchasing from this organisation . I have been waiting 2 months for a dog bed to arrive and now waiting to receive an email in regards to my items location . I hope I am proved wrong and that my item arrives but tbh it feels very dodgy & like a scam .

Schlechtester Kundenservice, den ich je erlebt habe. Ware wird nicht zurück genommen bzw. die Rechnung bei Klarna nicht storniert. Es gibt kein Impressum. Firma ist nur per Mail erreichbar. Auf Antwort warte ich seit Wochen. Melde dies nun der Verbraucherschutzzentrale! Auf keinen Fall bestellen!!!

Bonsoir à toutes et tous. ATTENTION ce site est tout simplement une immense arnaque et voleur .J'ai passer commande le 23 novembre 2021 par le biais de mon téléphone portable pour un coussin anti stress XXL pour ma chienne au prix promotionnel de 76 euros . Je passe commande ,la banque m'envoie un code de paiement que j'insère pour effectuer la commande . Jusqu'à la tout vas bien . le paiement étant effectué j’attends le retour de confirmation de mon achat . Je n'ai à l'heure actuelle jamais reçu de confirmation de ma commande . Par contre la somme de 76 euros à bien était débité de mon compte bancaire 48 heures après le sois disant achat d'un article FANTÔME .J'ai effectué multiples relance par mail pour savoir ou en était ma commande ,voici leur réponse: nous ne trouvons pas votre commande .ABERRATION puisque les 76 euros ont été débiter . Donc il ont bien reçu ma demande d'achat . Je vous tiens au courant des événements si toutefois ils daignent me répondre .

Terrible return policy! You can buy the same quality bed from kmart for half the price.

Bought an expensive dog bed for it to only open up and all the fluff come out. Another bed we have lasted 2 years not a few days. Our dog is old too so doesn't bite and is well behaved. Tried to contact and had no response.

Don’t buy from this company . My goods haven’t arrived . And they don’t answer e mails.