Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Terri L.
My pups love to hang out on the bed. We haven't had it for long but the quality doesn't feel like it matches up the price. Hopefully I am wrong and this will last and be loved for a long time.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Terri. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. - Team MrFluffyFriend™
Joanne C.
Wasnt sure I would get this item. I waited so long. My dogs are very happy with it. And I am tickled spitless to have it.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Joanne. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! - Team MrFluffyFriend™
Darlyne L.
The bed is well made and very plush. Online ordering and delivery was a positive experience. Status updates are provided regularly. One thing I would mention, is the chart to determine the size to order isn't so helpful. Based on weight, we ordered the Large size recommended for our 22 lbs. Beagle. She won't use it, as it is so fluffy, she can't get on it as it's not stable like her flat pillow bed is. It moves, she slips off and it scares her. Perhaps had we ordered larger so she could put her front paws on with time to get her back paws on it would make a difference. Unless my husband puts her on it, and holds her so she can curl up, she doesn't stand a chance of getting on this. Plus she really has to curl up in a tight ball to fit in the center part to stay on. Perhaps consider one size larger, regardless of what the chart recommends. Ultimately, we would not discourage anyone from buying this. The concept is a good one, and it is a nice product. Also, some dogs might think it's a game or fun to roll off of it! I will add that our grandson loves it for a floor pillow, so all is not lost and maybe she will eventually like it too. :)
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Darlyne. Thank you for sharing your kind words with us. We try to constantly improve them with helpful feedback like yours. We look forward to serving you again soon! - Team MrFluffyFriend™
Ted G.
Easy to order, our dog loves his fluffy bed, tracking delivery was difficult
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Ted. I am sorry to hear that you were dissatisfied with our delivery service. We try to constantly improve them with helpful feedback like yours. It means a lot to us here at MrFluffyFriend. Thank you so much! -Team MrFluffyFriend™
robyne S.
My dog goes to this more and more every day. If he likes it, I like it.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Robyne. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! - Team MrFluffyFriend™
Don
16 lb Dog seems to enjoy sleeping in his new bed. Size of second bed seems a bit small for our 30 lb dog.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Don. Nothing makes us happier than knowing your pet enjoys the bed. I am sorry to hear that you were dissatisfied with our product sizing. I want to assure you that your feedback does not go unnoticed. Thank you so much! -Team MrFluffyFriend™
Denise R.
Love the bed. It’s a bit smaller than I thought it would be for her size. I went by her weight. Had some problems with shipping, but it eventually arrived. Would order again.
Reply from MrFluffyFriend™Jan 20, 2023
HI, Denise. We are thrilled to know your dog loves the bed. We are sorry for your negative experience with us with sizing and delivery. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
Carole O.
The product was great but I bought it based on how much my dog weighed and it was way too small. Gave it to my friend it was perfect for her little dog. Your large was not a large enough
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Carole. Thank you for your feedback. We are sorry for your negative experience with us with sizing. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
