Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Carrie H.
Order the product before Christmas. I understand that delivery could be delayed until after Christmas but the package came a week ago. It sat in New York from December 29 to January 6. Finally received January 9.
Reply from MrFluffyFriend™Jan 19, 2023
Hi, Carrie. We are sorry for your negative experience with shipping. Thank you for pointing out to improve our services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Pat
I guess it's through no fault of yours but it took one month for the anxiety bed to be delivered. The bed was held in NY for some unknown reason. My daughter just received the anxiety bed for her dog last week.
Reply from MrFluffyFriend™Jan 19, 2023
Hi, Pat. I really appreciate you taking the time to share your shipping experience with us. I am sorry to hear that you were dissatisfied with our shipping service. Thank you for your patience. -Team MrFluffyFriend™
Natalie M.
Took awhile to receive. Pretty color and good XL size. I thought it would be more dense but it’s ok. My pup loves it.
Reply from MrFluffyFriend™Jan 19, 2023
Hi, Natalie. Nothing makes us happier than knowing your pet loves the bed. I am sorry to hear that you were dissatisfied with our shipping service. Thank you so much! -Team MrFluffyFriend™
Eleanor F.
Was packaged well.Delivered to the door.worth the waiting.
Reply from MrFluffyFriend™Jan 19, 2023
Hi, Elanor. Thank you for sharing your kind words with us. We look forward to serving you again soon! -Team MrFluffyFriend™
Bec
cats are loving the items purchased
Reply from MrFluffyFriend™Jan 19, 2023
Hi, Bec. Glad to hear that your cat loves the bed. Thank you so much! -Team MrFluffyFriend™
Baldchap
Was apprehensive seeing some of the reviews as they aren't cheap even on offer. Ordered slightly bigger than the recommended size and the dogs loved them. No odours. Very soft and the dogs seem more relaxed. Not very tough, so maybe not for someone with a destructive dog. Only issue was that they sent 1 instead of 2. Joyce was very helpful in getting the second one sent.
Reply from MrFluffyFriend™Jan 19, 2023
Hi there. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! -Team MrFluffyFriend™
Mr Donald S.
Item came well packaged but shipping was slow, not your fault.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Donald. We are sorry for your negative experience with us. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! - Team MrFluffyFriend™
BRIDGET B.
My cat loves her bed and I am glad that I purchased it for her.
Reply from MrFluffyFriend™Jan 20, 2023
Hi, Bridget. Glad to hear that your cat loves the bed. Thank you and have a nice day! - Team MrFluffyFriend™
