Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Florence Darlene M.
Received beds and poodle seems to like hers though she spent a day looking at it. They did arrive faster than I thought they would. Good job.
Reply from MrFluffyFriend™Jan 25, 2023
Hi Florence! Nothing makes us happier than knowing that your pet loved our product! Thank you so much for the positive feedback ! 🐾️
Barbara
My Pom loved this, but as he only weighs 4 pounds, it was still larger than he needed even though we ordered XS. I thought bottom could have been thicker also . But he is happy!!
Reply from MrFluffyFriend™Jan 25, 2023
Hi Barbara! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you! 🐾️
Shauneen T.
Previously not received, however MrFluffyFriend reached out to investigate the matter about 5 1/2 weeks later. Our local post office held onto it without any notification. It was found when I picked up some other mail. That said, now that I have the rug/bed, my pups absolutely LOVE it. We have a PupRug as well and they do gravitate to the MrFluffyFriend rug
Reply from MrFluffyFriend™Jan 26, 2023
Hi Shauneen! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Sophie H.
Great delivery updates Great product Dog very happy!
Reply from MrFluffyFriend™Jan 25, 2023
Hi Sophie! Thank you so much for your feedback. We only want what's best for your beloved pet. 🐾️
Nancy J T.
Well to be honest the order took much longer than expected to the point I forgot about them. But they did arrive & my husky, lab and pug. Ordered XL for husky & lab, med for my pug… the big guys jump into the small bed also … they love their beds so it was worth the wait! Very Happy
Reply from MrFluffyFriend™Jan 25, 2023
Hi Nancy! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Elizabeth T.
I bought Fluffy Friend for my dog, and am ecstatic that it’s excellently constructed of high quality material. My dog immediately loved it and slept on it the entire night.
Reply from MrFluffyFriend™Jan 25, 2023
Hi Elizabeth! Nothing makes us happier than knowing that your pet loves our product. thank you so much for yout feedback! 🐾️
Jeannine M.
Great bed, perfect size for 15 pound Havichon. He loves it. BUT Shipping was slow. Ordered mint green and received darker turquoise color????
Reply from MrFluffyFriend™Jan 25, 2023
Hi Jeannine! Nothing makes us happier than knowing that your pet loves our product. Thank you so much for your feedback. We try to constantly improve our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you! 🐾️
Nasrene M.
Dog bed is great, but it just took far too long to be delivered to me.
Reply from MrFluffyFriend™Jan 25, 2023
Hi Nasrene! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
