Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
S.H.
Unfortunately the product was not fluffy as shown in the photos. I’ve tried fluffing it up and it is still very flat.
Reply from MrFluffyFriend™Jul 22, 2022
I am really so sorry about this experience. We try to constantly improve our products and services with helpful feedback like yours.
Kupetz
Prompt delivery on soft, fluffy bed that my dog won’t sleep on.
Reply from MrFluffyFriend™Jul 22, 2022
We appreciate your feedback. We try to constantly improve our products and services with helpful feedback like yours.
Andreas K.
meine Bewertung vom 5. Mai war offenbar voreilig - das Hundebett ist nach langer Verspätung angekommen, und der Hund fühlt sich sehr wohl darin... Die lange Lieferdauer und der mühsame mailverkehr mit zunächst falscher Bestellverfolgung verhindern aber noch immer eine höhere Bewertung...
Reply from MrFluffyFriend™Jul 22, 2022
Ich freue mich sehr, dass Ihnen das Hundebett gefällt. Wir versuchen, unsere Produkte und Dienstleistungen mit hilfreichem Feedback wie dem Ihren ständig zu verbessern. Ich danke Ihnen vielmals.
Harbaugh
Love the concept of a calming bed. Really cant tell any difference, sorry to say. Also, I live in Phoenix AZ which is a hot dry climate. Seems my dog prefers the tile floor as apposed to a warm cozy bed.
Reply from MrFluffyFriend™Jul 20, 2022
We appreciate your feedback. Thank you so much.
Richard
Our dog loves this bed. However it is very thin and minimal filling so there is no support what so ever. rather expensive for what it is. The other problem was 6 weeks to receive it. It was made and delivered from China. The advertisement was misleading when looked to be Australian manufactured/supply, I would buy from a local pet supplier in future.
Reply from MrFluffyFriend™Jul 20, 2022
Happy that your pet loves the bed. We appreciate your feedback. We try to constantly improve our products and services with helpful feedback like yours.
Lynette H.
Nice material; but very thin. The advertised photo suggested the bed was more robust. I actually put this one on top of another - non fluffy - bed. Our dog is 10 years old, so he needs the more substantial base.
Reply from MrFluffyFriend™Jul 20, 2022
We appreciate your feedback. We try to constantly improve our products and services with helpful feedback like yours.
Su
I havent actually received my purchas yet.
Reply from MrFluffyFriend™Jul 20, 2022
I am really so sorry about this experience. We definitely would love to settle this matter with you. Please send us an email. We will be waiting for your message.
Marie H.
Too many emails
Reply from MrFluffyFriend™Jul 20, 2022
I am sorry to know about this. We try to constantly improve our products and services with helpful feedback like yours.
