Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Heinz
Item took longer than expected and us smaller and appears different to advertised item purchased
Reply from MrFluffyFriend™Jul 20, 2022
I am really so sorry about this experience. We try to constantly improve our products and services with helpful feedback like yours.
Larry N.
Products arrived within a reasonable amount of time. They are as advertised but ALWAYS order one size larger. The sizes are misleading.
Reply from MrFluffyFriend™Jul 19, 2022
I really appreciate you taking the time to share your experience with us. We try to constantly improve our products and services with helpful feedback like yours.
Lynnette
The product to a long time to arrive. However my enquiry about this was answered. It is a difficult time for deliveries.
Reply from MrFluffyFriend™Jul 19, 2022
Thank you for sharing your insights with us. We try to constantly improve our products and services with helpful feedback like yours.
Jacquelyne H.
It’s been almost 1 month and I still haven’t received my dog beds. Not much on the tracking to. If I really didn’t want the beds for my dogs I would have canceled my order. Everything is about Covid. Hopefully I’ll get the beds soon.
Reply from MrFluffyFriend™Jul 19, 2022
Hello Jacquelyne , I am really so sorry about this experience. We definitely would love to resolve this matter with you.
Sue Castle R.
Don't like the filling it bunches up think there should be more in the bedding
Reply from MrFluffyFriend™Jul 19, 2022
Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We try to constantly improve our products and services with helpful feedback like yours.
Tom I.
This is a very soft and inviting bed. I love the color, got the slate blue. Our dog won’t go near it. She isn’t interested in it at all. I can coax her onto it but she won’t stay. She has another bed in our room that she loves. I put this one in the place in the den where the other bed was. She looks at it and walks away and curls up somewhere else. Too bad. I can’t send it back because it was shrink wrapped so small it fit into the mailbox. No way I can get it back into the original packaging. Guess I’ll have to donate it.
Reply from MrFluffyFriend™Jul 18, 2022
We appreciate your feedback. We try to constantly improve our products and services with helpful feedback like yours.
Michelle
Doggie bed took ages to arrive and so much smaller than we thought compared to the dog size suggested.
Reply from MrFluffyFriend™Jul 17, 2022
Hello Michelle , I am really so sorry about this experience. We try to constantly improve our products and services with helpful feedback like yours.
Jenkins
Delivery was way longer than expected. Also product not like pictures . Even though my dog likes the bed I only brought as she is old and your dog beds were high to help her hip, but this is not the case her bed is flat
Reply from MrFluffyFriend™Jul 16, 2022
I am sorry to know about this. We try to constantly improve our products and services with helpful feedback like yours.
