Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Peggy F.
Cats love it… long delivery time, so worth the wait
Reply from MrFluffyFriend™Oct 13, 2022
Hello Peggy, we are glad to know your cats love the bed! Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Oscar’s M.
Our Oscar really enjoys his Fluffy Friend. My only criticism is that I wish there was more stuffing in the base of it. He is an elderly dog and I would like him to have more support.
Reply from MrFluffyFriend™Oct 12, 2022
Hello Oscar, we are glad to know Oscar enjoys his new bed. Thank you very much for your feedback. We try to constantly improve them with helpful feedback like yours.
Kris S.
The bed was not as large as we expected, but our dog still enjoys it.
Reply from MrFluffyFriend™Oct 11, 2022
Hello Kris, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Leslee A.
The product is great. I bought two extra large beds for my daughter’s pittys. They love them. My only issue was getting the beds in a more timely manner, and the tracking of shipments. Because the delivery took longer than expected, I tried tracking shipments. It would seem to be on the way but then looked like it had been shipped back to New York. But then I would receive the order the following day. I understand this info comes from the shipping company but thought you should know of my frustration as I doubt my experience is the only instance.
Reply from MrFluffyFriend™Oct 9, 2022
Hello Leslee, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. We try to constantly improve our services with helpful feedback like yours.
Gwen
We received the dog bed in good condition around the time expected. Our retired racing grayhound, Ollie, seemed to enjoy it.....a little too much. We believe he used it like a big fluffy toy to be chewed on and thrown around. Unfortunately, a seam in the donut broke and some of the stuffing spilled out before we discovered the damage. I will be repairing the bed unless Mr Fluffy Friend has another suggestion. Ollie's "mom"
Reply from MrFluffyFriend™Oct 6, 2022
Hello Gwen, thank you so much for the review! We have created our beds from materials that we trust. The cover is made to be fairly durable and our factory will check the quality of each product to ensure that it is in good condition before shipment. However, it may still be possible for some material to be pulled off. You can send us an email if you need further assistance. Thank you!
Harris
Not quite as voluminous as portrayed in the photos. Dog likes it very much though :)
Reply from MrFluffyFriend™Oct 6, 2022
Hello Harris, thank you so much for your review. We are glad to know your dog likes it!
Vanda C.
My puppy really loves the bed! Great product but I haven’t yet washed to know if it will stand up to the wash cycle. But I’ll be gentle. I wish I had ordered the medium; it would have been a better fit. Will do so next time. Thanks.
Reply from MrFluffyFriend™Oct 6, 2022
Hello Vanda, Thank you for your wonderful review. It is machine washable. We recommend cold-wash, gentle cycle and it will be good as new! To maintain quality and durability, we don't recommend a tumble dryer. We suggest line drying or laying it flat on a drying rack. I hope this information helps!
Stephen B.
This is the 3rd bed I have ordered and the other two have been excellent quality. Quick delivery and good offers. Sadly the last bed had a small hole in it that I repaired rather than send it back.
Reply from MrFluffyFriend™Oct 6, 2022
Hello Stephen, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
