MudifyReviews of mudify.com

Customer service was really helpful. Parts that i ordered came in how its supposed to.

I had made a mistake on an order, I hadn't verified it was the rim i needed and had prematurely ordered. Once realized what I had done. I emailed. Their service team. They replied so fast It was like there waiting by the phone for my call, so to speak. They halted the order immediately and refunded it back. With an additional email they had sent confirming cancel with all the info on the order in case it was the one I needed so I could reorder. Even assured me if the item had already been processed thru the warehouse they'd walk me thru a free return. Luckly it wasnt but that how assuring the customer service was. They were professional and kind. THE BIG THING WAS THE QUICKNESS of handling the situation. With no problem.the entire situation from email to resolution was less than 10 min. Thank you, and I would recommend their service. You won't be disappointed!!

Unfortunately the add-a-leafs that I ordered were stolen during transit via FedEx. Miguel and Hector understood how disappointing and frustrating the situation was, and they provided amazing customer service. They helped me navigate the replacement and offered solid support throughout the process. I wouldn’t hesitate to do business again with them in the future!

Hector from customer service was top notch best customer service I've even dealt with if you have an issue or question don't be afraid to ask

Quick response on questions and fast shipping!

I ordered a full suspension kit. Bilstein 5100 with the old man emu leaf springs. Too easy! The install just like Eddie says,“plug and play” I’m just starting with new suspension on my 2015 Tacoma. I’ll be continuing to order all my truck needs with mudify. I love great customer service. Eddie and his team are amazing! Emails phone calls, there is no waiting or bs. I never write reviews, but I want you know you’re in good hands.

Had great service from Eddie I. Super knowledgeable. Made the whole process easy and fast. Thank you!

To start, my experience with modify navigating the website and placing my order was great. There was one small hiccup. I called support and Luis and Miguel picked the phone and was able to straighten everything out with amazing customer service and professionalism. There is not a lot of company’s out there who take care of the client anymore. but Mudify is definitely one of them Great incentives and fairly easy to navigate