Charles
Charles
The team member was very accommodating, friendly, and helpful. She quickly answered my question and helped me place my order. I’m very satisfied.
Reply from MuselyDec 13, 2025
Thank you for your review, we're happy to hear that! :)

Average
Based on 2,216 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 1,384 reviews with 5 stars · Clear filters
Charles
The team member was very accommodating, friendly, and helpful. She quickly answered my question and helped me place my order. I’m very satisfied.
Reply from MuselyDec 13, 2025
Thank you for your review, we're happy to hear that! :)
Brenda
Customer Service has been wonderful my Dr has been very helpful as well !
Reply from MuselyDec 13, 2025
Thank you for your review! :)
pamela K.
Great customer service and communication
Reply from MuselyDec 11, 2025
We are happy to hear that you had a great experience with our Support Team and communication. Thanks for your feedback!
Heather
When I encountered an issue with my product dispenser, Muselwy’s response was prompt, helpful, and supportive.
Reply from MuselyDec 11, 2025
We're so glad to hear that our Support Team responded quickly and provided helpful support when you had an issue with your pump! Feel free to reach out to us if you have any further questions we could assist you with.
Jesús G.
Maravilloso mis manchas aclararon
Reply from MuselyDec 11, 2025
Gracias! :)
Shirley H.
Skin is clearer and less wrinkles.
Reply from MuselyDec 11, 2025
Thank you for your review, we're happy to hear you love your results!
Amber Y.
Musely sent the wrong product, but they IMMEDIATELY corrected it. I’ve never had any problems with their products. Their customer service was fantastic. I highly recommend.
Reply from MuselyDec 11, 2025
Thank you for your review! We apologize again for the mistake, and are happy to help. :)
Crystal
I love Musley and their products actually work! I love the fact they love their customers and want the best for them. They stand by their word and do what's best for the patient. They treat you as a person instead of trying to get your money. Musley customer support is so thoughtful and show their support to the customers.
Reply from MuselyDec 10, 2025
We're happy to hear you love your Musely results and experience! :)