Lin
Disappointed
One of the glasses I chose, I feel very uncomfortable with them, I cannot wear them. It gave me even a headache. I also had a delay in the shipping.

Great
Based on 8,133 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 285 reviews with 2 stars · Clear filters
Lin
One of the glasses I chose, I feel very uncomfortable with them, I cannot wear them. It gave me even a headache. I also had a delay in the shipping.
Pamela B.
I was very disappointed with your progressive lenses. I have such a narrow field of vision and I have 2 different PD, I can't even use your glasses. You had a wide choice of lenses. The colors did not really match what was online.
Renee D.
The quality of the frame is not good. I was expecting them to be a better quality. I have ordered from other manufacturers online and they were pretty good.
Reply from MuukalOpticalNov 24, 2025
We are very sorry, please contact us if our glasses have left you unsatisfied. Thank you
customer
The metal frames are a bit flimsy. I can’t really wear them, because they make me dizzy. I know it’s specific to the glasses I bought here and not my prescription, because the glasses I bought elsewhere with the same prescription do not cause me any issues.
Reply from MuukalOpticalNov 19, 2025
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you. [email protected] or (256) 668-8891) via chat on our website, or on social media with your order number and we would be happy to assist you.
customer
My prescriptions are not quite right. Finding a spot in my progressives to work at my computer is impossible. The distance is fine. One of the pair is better than the other, however, perhaps because it is a smaller lense? My other complaint is how quickly the lenses get dirty. I will probably skip ordering from Muukal in the future.
Barbara S.
I was excited for the three fun frames/prescription glasses. Only one pair is usable— the others are too strong. Or else the focal points of the progressive lenses are off, do not match my eyes. I had included a photo of the written rx with my order, to be sure the glasses were made correctly. Also, the frames themselves are made from cheap materials. I don’t enjoy wearing the one pair that I can actually see through. The try-on option didn’t reflect how they really fit my face. Honestly I feel that I wasted my money. I had big hopes.
Reply from MuukalOpticalNov 6, 2025
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you. [email protected] or (256) 668-8891) via chat on our website, or on social media with your order number and we would be happy to assist you.
Cari
The glasses I ordered with my prescription are cute and stylish but they give me a horrible headache. One pair I can not wear at all because the prescription is so off.
Delovely
I ordered 3 pair of progressive glasses for $119 which is a steal. Unfortunately, they are horrendous . But, in all fairness one pair is flawless. But, I can't see out of the other pair. The price was just to good to be true. I have learned my lesson and will not order from them again. I don't recommend. But, you pay for what you get.
Reply from MuukalOpticalOct 23, 2025
We are very sorry, could you tell us the order number first ? We couldn't find any orders under your name, sorry again