Excellent
Based on 231 reviews
Emma Inc.4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get more from your email marketing. Emma's powerful digital marketing platform makes it easy for teams of all sizes to create beautifully designed email campaigns that drive results. Identify who to target, automate your marketing programs and integrate with the technologies you use most to deliver more effective communications. With award-winning thought leadership, friendly expert services and thoughtful product design, Emma helps marketers worldwide do their very best work.
Emma Inc. (myemma.com) has 231 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 180 reviews with 5 stars · Clear filters
Martha D.
We were helped by an amazing customer service representative named Jen who helped us sort through a problem caused by a legacy user name and password problem (our account had been frozen). Jen was amazingly patient and stayed on the line with us until everything was resolved and our account was restored.
Heather B.
I had a mystery tech I wasn't able to figure out on my own, and when I spoke with Adrian in customer service, he quickly diagnosed the problem, helped me fix it, and showed me how to avoid the same issue in the future. He did it in a way that was constructive, and within minutes I was able to continue progress with my project, and now am armed with knowledge of how to avoid the same issue in the future.
Libby E.
Emma support is excellent. They are a great company to work with.
Jessica R.
The support has been excellent and thorough. Very grateful!
jennifer W.
I had questions about specific clickers, unique vs total clicks and how opens are counted in the system. The Help Desk Agent was extremely knowledgeable and led me to the right place in the app and offered clear explanations. Also gave good advice on how to find info under the Help tab. Extremely appreciated.
Design Is Our Difference F.
The phone call was quick and efficient so I could get back to creating and sending my email
Mark F.
Emma was not allowing me to send an email. I called tech support. They quickly found the issue and told me how to avoid it in the future and did not make me feel stupid.
Carl
Rob answered my questions and showed me ways to improve my Emma experience.
