Poor
Based on 83 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to offer the most eclectic selection of hats in the galaxy. Once we reach, 10000 likes we will personally hand out savings coupons for use on myfitteds.com!
Myfitteds (myfitteds.com) has 83 customer reviews on Folks Told, with an average rating of 2.7 out of 5.
Showing 43 reviews with 1 star · Clear filters
Slim
Put out some of the best hats. But is zero customer service at all. I accidentally clicked the wrong size emailed over 15 times before hat was packed. No response. I understand. This was my mistake but this is terrible customer service.
erinaaa
I NEVER received my order. Sent out an email to see what can be done and I have gotten NO response.
Dillon
Ordered a hat that turned out to be not the same color as advertised. Wrote them immediately requesting a return that they have not answered. Poor customer service and misleading advertising.
Ricky V.
order a hat 6/29 label created 6/30 its 7/12 hat has still not shipped smh $70 and its taking this long just to SHIP the hat? this is terrible and i will NEVER shop here again
Dom B.
I ordered from them and never received my product. I tried multiple times to contact them and never got a response. They just basically took my $75.
Terry
John J is unserious. This store is run by a designer and it shows. Customer Service is nonexistent. It takes, at minimum, 10 days before hearing back and that's if you're persistent. Prices are often fluctuating without reason or cause. It's not just sales either. One day a hat is $60, one day it is $55, one day it is $65. There's no rhyme, reason, or announcement. They stopped doing business with USPS, making shipping costs higher as well. Friends who lost orders from MyFitteds never got refunds. John J and his staff are routinely rude to customers. Especially on social media. People will ask very basic questions and be spoken to with contempt. Of course, social media is a haven and online shoppers are going to be difficult about in-store exclusives, but he's really just rude with anyone who doesn't love everything he does. Sadly though, his hats are great. The designs are among the best in the fitted hat game. John J is creative beyond any doubt. But, giving him money isn't something I often feel good about. He'd benefit from a business partner who could even slightly advise him on customer service. People seem to be buying his hats anyways, which surely prompts him to do nothing. But, I think eventually as more stores enter and great designs become more widespread that this store will eventually face issues if they treat their avid buyers with such contempt.
Luigel A.
Never got my hat. I have boughten before from them so this is a surprise to me. I tried contacting via email and Instagram and was completely ignored. I wont be buying again, and i'l make sure all my friends wont as well. Thanks for the bad experience!
Randy T.
I PAID 100.00 FOR 2 HATS - I WAS SENT 1 HAT - I SENT THEM A MESSAGE AND THEY DID NOTHING ABOUT IT - SO I LOST 50.00 TO THIS COMPANY - THANKS A LOT MYFITTED .
