Average
Based on 715 reviews
myfreebird.com3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
myfreebird.com (myfreebird.com) has 715 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 37 reviews with 4 stars · Clear filters
Drew
I have had the shaver for over a year now. I use it about once a week on my head and back of my neck. For me I need to use a shave gel or cream, I still get irritation even though they claim it prevents it. I love the price point and portability.
Eugenia Donahue G.
Something was wrong with my first Freebird. I emailed for help and they asked me a few questions and sent me a new one right away. I have worked for 2 major retailers in customer service, and I can tell you that Freebird has excellent service.
Heather C.
I received this shaver as a Christmas gift. It has made self care so much easier. It's a great little shaver. The only thing that's not great is there's a subscription that is automatically signed up for during purchase, and the friend that gave it to me didn't need to keep paying for my gift. And I haven't been able to find on their website where I can purchase replacement blades. I would like to see a place on their website to purchase replacements, and not just a subscription option.
Reply from myfreebird.comFeb 11, 2026
Hi Heather, We’re so glad to hear that the shaver has made self-care easier for you, that truly means a lot to us. Thank you for sharing that. Replacement blades can absolutely be purchased directly from our website without enrolling in a subscription (https://www.myfreebird.com/collections/all). The refill program is optional, and customers can choose a one-time purchase instead. If your friend would like assistance canceling the subscription, they’re welcome to reach out to us at [email protected], and we’ll be happy to help right away. We also appreciate your feedback about making replacement options easier to find on the website. That’s helpful input, and we’ll be sure to share it with our team. Thanks again for your thoughtful review. — The Freebird Team
Ashley
It's a little under-powered so be careful in sensitive areas for those tiny hairs. However, other than that, it's wonderful! I've not had to shave in 2+ weeks.
Douglas
Good product works well
Ronald M.
The shaver is good the blades are too sharp it has irritated some parts of my body
Reply from myfreebird.comFeb 11, 2026
Hi Ronald! Thank you for sharing your feedback, we’re glad to hear you like the shaver overall, and we’re sorry to hear you experienced some irritation. Because the blades are designed to deliver a close shave, they can feel sharper than traditional razors, especially on more sensitive areas. A few tips that may help reduce irritation: -Use very light pressure and let the device glide over the skin -Make slow, short passes instead of pressing firmly -For sensitive areas, try using the appropriate attachment if available -Apply a gentle, fragrance-free moisturizer afterward Everyone’s skin is different, and sometimes it takes a couple of uses to adjust. If irritation continues, please reach out to our support team so we can help find the best solution for you. We appreciate you giving Freebird a try. — The Freebird Team
Skoutariotis
I upgraded my stars due to the excellent customer service. They refunded my first auto ship due to me not aware & cancelled my subscription. The only thing I didn’t like, if I return the shaver, I gotta pay to shipping back & that’s gonna cost me near to what I paid for the shaver, it’s not worth it, unfortunately I’ll have to keep it & perhaps sell it. Nice shaver, but not for me. It's painful to use on face, and I'm sure everywhere else, without some cream. But, WARNING, before you buy, note that you'll be automatically subscribed to get two new blades every 8 weeks at about $5 more/blade, about $46. If that's ok w/you, fine, it's a nice shaver but I do not recommend it for the face, at least NOT w/o cream.
Reply from myfreebird.comJan 24, 2026
Hi there, Thank you for sharing your experience. We appreciate you giving the shaver a try and your honest feedback. We’re sorry to hear it wasn’t comfortable for facial use without cream. Using a shave gel or pre-shave product can help reduce irritation, but we understand it may still not be the right fit for everyone. The blade refill program is optional and disclosed at checkout, and it can be managed or canceled at any time. We recognize that this may not be the right choice for all customers, and we appreciate you calling it out for others to review carefully. If you’d like help managing your subscription or have questions about your order, please contact us at [email protected]. Freebird Support Team
Gary A.
adequate for the price
