Reply from My RNKDec 30, 2025
Hi David,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your journey didn’t turn out the way you hoped, and we understand how frustrating this can feel.
We do want to provide some important context for anyone reading. You were with us for approximately 7 months, during which time you received multiple shipments and remained actively enrolled in the program. While we absolutely acknowledge that there were some delays, these were a mix of factors - including required refill forms, provider reviews, and at times timing issues on both sides. Whenever a delay was on our end, our team worked to correct it as quickly as possible and ensure continuity of care.
Regarding GLP-1 medications: consistency is critical for safety and effectiveness, which is why providers emphasize proper dosing schedules. Restarting protocols after missed weeks is a medical safety standard, not a punitive rule or financial tactic. That said, we understand this can feel discouraging, especially when progress feels slower than expected.
As for results, while some patients see significant weight loss, outcomes vary greatly depending on metabolism, lifestyle, nutrition, adherence, and other individual factors. Unfortunately, no ethical medical provider can guarantee identical results for every patient.
We’d also like to clarify that MyRNK is a U.S.-based company working with licensed U.S. providers and pharmacies, and all care is delivered under U.S. medical regulations.
We truly regret that your experience didn’t meet expectations and that you feel dissatisfied with the outcome. Our goal has always been to support patients transparently and work toward fair resolutions, even when things don’t go as planned.
If you’d ever like to discuss your case further or need documentation related to your treatment, our support team remains available.
We wish you the very best moving forward.
MyRNK Team
