Jo W.
Myzone takes too long to kick in and…
Myzone takes too long to kick in and it’s very frustrating when I’m trying to track my progress.
Reply from MyzoneMar 17, 2022
Hi, Jo, We completely understand that a delay would feel frustrating when you are trying to just get to earning your MEPs. To speed up connection, we recommend getting the sensors on the back of the strap damp. Some people also find better connection with the belt rotated so the module sits slightly left-of-center. If you have tried these things and are still having trouble, please do let our support team know by tapping Help on the app menu and selecting the support option. In health and gratitude, Team Myzone



