Great
Based on 2,650 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Native Remedies is the market-leading brand of natural remedies specially formulated to offer a complete solution for holistic health and wellness. With over 300,000 customers worldwide and more than 250 herbal remedies and homeopathic remedies, we’re confident that you’ll find the holistic health products you need.
Native Remedies (nativeremedies.com) has 2,650 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 298 reviews with 4 stars · Clear filters
LAWRENCE S.
My pet has asthma. I did a self-diagnosis and tried AmazaPet. Results were almost instantaneous. Truly amazing. The only problem I have is getting the pills sent in a timely manner. It's inconsistent. One order took more than three weeks. Another took less than a week.
MICHAEL S.
As of right now I don't have much to really review on I am using the flea and allergy relief for the past 4 days since I received the product,however I have yet to see any results. If you like ask me sometime later in the future when I can report better results. THANK YOU, M.STEPHENS
MARYANN T.
customer service was accomadating when I receive an item that was damaged
CAROL L.
My 10 year old cat had been diagnosed with feline asthma and has had several rounds of steroids which worked but I had concerns with side effects of long term treatment. decided to try Amazapet and so far it works great, she does have an episode now and then but it is less frequent and less severe. I give her a pill in her food 4 times daily. I highly recommended this product
afraid they will prevent me from ordering in the future due to honest F.
Although I have had setbacks with human error in order processing or shipping speeds, and despite a slow to resolve/offer refund customer service, the products at this site are the best holistic option on the market. The four stars is for my dogs having negative heartworm tests since use of their Parasite Dr., and other supplements have proven just as reliable. But, if I were to rate customer services in the 5 or so years I have been a customer (at around $150/month) they have gone from a very rude negative 1 star -- tone when addressing phone/email inquiries or issues -- to apologizing every email during a 3-star customer contact which still does not resolve the matter per the customers request. What issues persist? Everything from non responsive customer service that skims through customer inquiries too quickly for an accurate or authentic reply, to being sent the wrong item and being told to pay for shipping to return it, or not being sent the item in manner of shipping paid for and being told to "wait and see" if you get the item in the time permitted. I have even attempted to get clarification about a supplement (ingredient interactions) without success. However, the once upon a time issue with coupon codes not working as claimed toward purchases seems to now be just that, a thing of the past. So, despite the 5-star products, the 2-star human element of poor service has them break even around 3 for me. For the cost of the products, they can do better and customers deserve better. If another company came along with similar holistic offerings, I'd never look back at Pet Alive/Native Remedies. I'm terrified that by writing this review, they will some how try to get even. One such incident, when a completely unresolved issue went on and on for 6-7 emails before being forwarded to a manager (which they will NEVER do during a telephone inquiry simply saying the person is "busy" - for 5 years), my next order was mysteriously cxl'ed without any notice from them. This put my animals at risk and is simply not an acceptable customer service reaction to negative feedback.
GREG B.
I recently went online to view the PetAlive products. I selected PetAlive ProsPet Drops, and signed up for the newsletter option. Then the fun began. After placing my order, the website insisted (by taking me to a new screen and refusing to navigate away from it) that I sign up for the newsletter again. I did so, and then had to learn how to navigate back to the cart in order to complete my order. Once completed, the website advised that I had qualified for a 10% discount but refused to show me the code The space after USE THIS CODE: was blank.
Kelleen F.
The products at Native Remedies are fantastic. I have used UTI-Free for all my cats and it cures a UTI in a matter of days and always, always works. This has saved me so much money! The down side is that they use UPS and UPS is painfully slow, so I need to make sure I always have UTI-free on hand because I won't get it in time to treat a cat. UPS takes over a week to ship it.
DIANE K.
I ordered medicine for my cat's nose but I have not received it yet so I cannot give you an honest answer
