Average
Based on 465 reviews
Navan3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. Whether you’re an executive assistant, finance leader, travel manager, or employee on the go, Navan empowers you to focus on what matters most. Our platform delivers real-time visibility, savings, and control for companies of all sizes. Discover why thousands of businesses trust Navan as their all-in-one travel and expense management solution.👉 Read more customer reviews at www.navan.com/reviews or learn more at www.navan.com.
Navan (navan.com) has 465 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 217 reviews with 5 stars · Clear filters
Shannon C.
Navan is a user-friendly platform and has greatly simplified our travel reservations.
Reply from NavanSep 22, 2026
We're so glad to hear Navan has simplified your travel reservations and that you find our platform user-friendly.
Eloi S.
Good expérience. Easy and price very good
Javier
It is a very convenient tool that helps planning your overall trip from flights to hotels under each specific trip. I do travel a lot and find it extremely helpful as an organizing tool.
Reply from NavanSep 22, 2026
We're so glad our tool helps organize your frequent travels, from flights to hotels! Thank you for your wonderful feedback.
Despax L.
We have been using Navan for almost two years in our company and are really satisfied with it!
Reply from NavanSep 22, 2026
We're so happy to hear that Navan has been a great fit for your company for almost two years! We truly appreciate your positive feedback.
Brett P.
Really easy to use, and I love the fact I still get loyalty points via the various programs which other platforms like hotels.com etc do not offer.
Reply from NavanSep 22, 2026
We're so glad you find our platform easy to use and appreciate that you can still earn loyalty points with us! Thank you for your wonderful feedback.
Raquel
Navan makes business travel simple and efficient. Great flight and hotel options, easy policy compliance, and fantastic customer support. Love the automatic credit tracking—it saves time and hassle. Highly recommend for any company looking for a smarter travel solution!
Reply from NavanSep 22, 2026
We're so happy to hear Navan makes business travel simple and efficient for you! We appreciate your kind words about our options, compliance, support, and automatic credit tracking. Thank you for recommending us!
Peter
The platform works well with the ability to set granular limits across teams, allowing team members to self-service travel & accommodation bookings. Navan also allows for simple cancellation and updates of existing bookings, along with full expenses & receipt management through the app.
Reply from NavanSep 22, 2026
We're so glad to hear that our platform's granular limits and self-service booking capabilities are working well for your team. We appreciate you highlighting the ease of cancellations, updates, and our comprehensive expense management features. Thank you for your positive feedback!
Viktoria
Navan is a very user-friendly platform with easy navigation and a strong travel inventory. The helpful in-platform articles make it easy for users to be self-sufficient without always needing to contact support. The incentives for choosing more cost-efficient options are a smart feature, and the ability to add loyalty memberships is highly appreciated. The personal travel option - where users can use their Navan points - is also a great added benefit. Overall, it has been a very positive experience.
Reply from NavanSep 22, 2026
We truly appreciate your wonderful feedback! We are so glad to hear that our platform's user-friendliness, strong travel inventory, and helpful in-platform articles have made your experience positive. It's fantastic to know that our cost-efficient incentives, loyalty membership options, and personal travel feature are valued. We are committed to providing a seamless and beneficial experience for all our users.
