Average
Based on 465 reviews
Navan3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. Whether you’re an executive assistant, finance leader, travel manager, or employee on the go, Navan empowers you to focus on what matters most. Our platform delivers real-time visibility, savings, and control for companies of all sizes. Discover why thousands of businesses trust Navan as their all-in-one travel and expense management solution.👉 Read more customer reviews at www.navan.com/reviews or learn more at www.navan.com.
Navan (navan.com) has 465 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 217 reviews with 5 stars · Clear filters
Ciara F.
Love Navan! So easy to navigate through. Just switched over recently and saving a ton of time already. Such a game changer to my day to day. Very happy customer!
Reply from NavanSep 22, 2026
We're so happy to hear Navan is saving you time and proving to be such a game-changer! We truly appreciate your positive feedback.
Michael F.
We use Navan for travel and for expenses and it's so much easier than any other solution I've used in the past. I like the ease of booking all of my necessary travel in one place, it's also great that my team are aware of what is or what is not in our company policy so it's less back and forth with finance. I love that the app pre-populates when I have a receipt so it doesn't take ages to fill out an expense form. I can do it instantly and not worry I am going to lose my receipts. Very easy app to use.
Reply from NavanSep 22, 2026
We're so happy to hear that our platform has made your travel and expense management easier! It's wonderful to know that the integrated booking and policy awareness features are beneficial for your team. We're also glad the app's pre-population for receipts helps you manage expenses efficiently. Thank you for your positive feedback!
Emma W.
Amazing experience, super seamless, by far the best provider in the market.
Reply from NavanSep 22, 2026
We are so happy to hear you had such an amazing and seamless experience with us! We truly appreciate your kind words.
Gustav T.
Amazing user experience and customer service!
Reply from NavanSep 22, 2026
We're so glad you had an amazing experience with our user experience and customer service! Thank you for your kind words.
Joseph S.
Since I travel for work a lot navan makes booking and managing my end to end trips incredibly easy. It takes into account my frequent travel rewards programs so that I profit personally from the trips as well. Since it is connected to my companies expense software it is also a breeze to claim my travel and lodging expenses back right after booking.
Reply from NavanSep 22, 2026
We are so pleased to hear that our platform makes managing your work travel and expenses effortless. It's wonderful that you're benefiting from your reward programs and finding the expense integration useful. Thank you for sharing your positive experience with us!
Tom K.
I've never had an issue booking or expensing through the platform. I'm a frequent traveller and have booked around 30-50 trips on Navan the last few. It's very simple to search, find an option within policy, and book. Absolutely love that I don't fill out an expense report, reimbursements are easy, I receive Navan rewards and status with airlines.
Reply from NavanSep 22, 2026
We are so happy to hear about your positive experiences with our platform! It's wonderful to know that our booking and expensing process is simple and that you're benefiting from the rewards and status. We truly appreciate your kind words and continued use of our services for your frequent travels.
Elizabeth J.
Massive fan of the user experience! I used Navan at my last company for all travel & expenses and it made a normally horrible task actually very enjoyable. Booking travel for work was extremely easy and I knew straight away what was and wasnt within policy. It also was very easy for expense management
Reply from NavanSep 22, 2026
We're so happy to hear that our platform made your travel and expense management enjoyable and straightforward! It's wonderful to know that our policy integration was helpful. Thank you for sharing your positive experience with us.
Susan W.
We've been using Navan now for 2 years. Our team loves the usability and we've been getting so much positive feedback from our travellers! I'm in HR and previously having to book our offsites was such a pain and hassle and now the group travel function is the biggest life saver for me - I have it all in one place, I don't forget things and everyone get's immediate notifications
Reply from NavanSep 22, 2026
We are so happy to hear that Navan has been such a valuable tool for your team over the past two years! It's wonderful to know that our usability is appreciated by your travelers. We're especially glad that the group travel function has made booking offsites so much easier for you in HR. Thank you for sharing your positive feedback!
