Excellent
Based on 86 reviews
Nelson Coleman Jewelers4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shopping for fine jewelry stores in Maryland? Visit us online or in-store at Nelson Coleman Jewelers, serving Maryland, Baltimore, and Towson since 1856. Schedule a free consultation today!
Nelson Coleman Jewelers (nelsoncoleman.com) has 86 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 80 reviews with 5 stars · Clear filters
Satisfied C.
Outstanding service - very friendly and knowledgeable representatives.
Reply from Nelson Coleman JewelersDec 3, 2018
Thank you for the review! We strive to make everyone feel welcome and share our knowledge! Warm regards, Amanda Coleman-Phelps
Jennifer C.
Great Customer Service! Always a pleasure to work with everyone in Nelson Coleman. Thank you!
Reply from Nelson Coleman JewelersDec 3, 2018
Jennifer, Thank you for the kind words! We appreciate the feedback and look forward to serving you again! All the best, Amanda Coleman-Phelps
Michael K.
My wife and I found the most beautiful elegant jewelry at Nelson Coleman Jewelers! We felt welcomed and well served from the moment we entered the store. Mark Coleman helped us find an exquisite pearl necklace and matching pearl earrings for my wife to wear at our son's wedding. He also helped us to choose the perfect cameo. Many years ago, I chose my wife's wedding ring at their old downtown location. Thank you, Mark and your wonderful staff!
Reply from Nelson Coleman JewelersDec 3, 2018
Thank you, Michael! It is always our goal to make you feel welcome here. I will pass on your review to Mark, he loves working with you and your wife! Thank you for the kind words! Amanda Coleman-Phelps
Jack L.
I'm a VERY demanding customer and few companies get 5 stars from me for anything. But ... Nelson Coleman has been exceptional so far. I have bought half a dozen pieces and everything has been great. Prices have been excellent and the service has been stellar. As I said, I'm very demanding and have little tolerance for average or poor service. I also had a repair done to a ring I didn't buy there and the service was excellent too. The staff I've been working with are very knowledgeable, friendly and efficient. I have ZERO complaints. The only suggestion I have for Nelson Coleman is to keep doing what you're doing!
Reply from Nelson Coleman JewelersDec 3, 2018
Hi Jack, Thank you for the glowing review! We do enjoy having you in and look forward to seeing you soon! All the best, Amanda Coleman-Phelps
LIesa
The staff is friendly and low-key. There is no pressure but you are serviced promptly when you are finished looking. I was encouraged to try on pieces and take my time. I thought that the prices were fair.
Reply from Nelson Coleman JewelersDec 3, 2018
Hi Llesa, Thank you for leaving a review. You are very important to us! We strive to have a welcoming place for you to shop. Thank you, Amanda Coleman-Phelps
Joyce G.
Mark and Jaci were enormously helpful in helping us design a stunning necklace for my daughter’s 50th birthday! Couldn’t have have done this without the two of them!
Reply from Nelson Coleman JewelersDec 3, 2018
Thank you, Joyce! We truly appreciate your patronage! I will pass along your kind words to Mark and Jaci. We look forward to assisting you in your future jewelry needs! Warm regards, Amanda Coleman-Phelps
Eric M.
The Nelson Coleman team really make your shopping experience one of a kind with great customer service and expert advise to help you for any occasion.
Reply from Nelson Coleman JewelersDec 3, 2018
Hi Eric, Thank you for leaving feedback for us! It is always our goal to make sure you are satisfied and informed while shopping here. Thank you again! Amanda Coleman-Phelps
KATHLEEN C.
Susie helped us pick out our wedding set, and has been our go to jeweler. She is wonderful!!
Reply from Nelson Coleman JewelersDec 3, 2018
Thank you, Kathleen! Susie is truly an asset here and I appreciate the feedback! All the best, Amanda Coleman-Phelps
