Brittany V.
straight trash and customer service is…
straight trash and customer service is trash as well...getting charged for a subscription that I didn't know I had
Bad
Based on 146 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Neuropoise is listed under Salons & Clinics.
Neuropoise (neuropoise.com) has 146 customer reviews on Folks Told, with an average rating of 1.1 out of 5.
Showing 140 reviews with 1 star · Clear filters
Brittany V.
straight trash and customer service is trash as well...getting charged for a subscription that I didn't know I had
Tricia S.
Scam trying to cancel but they just don't give up continuously charging my card even after numerous emails saying I don't want the product and I want to cancel a subscription that I didn't ask for in the first place
Nancy D.
This company is terrible. DO NOT DO BUSINESS WITH THEM!!! I have tried to cancel my order for 3 months, and they keep sending me product and charging my card for product they know I do not want. Save yourself a lot of heartache, time, peace of mind, and do not do business with this company! Jordan, especially, refuses to cancel!!!
Janis R.
I have received 4 packages from them of which I do NOT even remember ordering a single one. Over the last 5 months I have sent email after email asking them to stop and refund my money. Never happened. I had to go to my bank cancel my card, wait for another card, reset all my auto payments!!! Worst experience ever!!
Plum
Negative 1000 stars, I had place and order on 08/09/26 and still haven't received it and then they went and charged me for 2 more bottle. I have tried to contact Jordan but he was just a bot. Doing a copy paste answer. Here is the tracking number or I can't help, let me get a specialist. Like WTF I just want to cancel da subscription that I didn't want. I thought it was a one time buy, not a whole a$$ subscription that can never be cancelled.
Jeff U.
I have cancelled 5 different times now and they still keep sending to my card. What is wrong with this company. I just turned them into Wells Fargo Fraud
Michael W.
Made one purchase unknowingly ended up with a subscription they refuse to cancel regardless of how many emails I sent price has gone from $49 to $89 now I have 4 orders they refuse to take back ,
Fee
They are charging my card sending me bottles I never purchased. Worse thing to do ever!