Great
Based on 708 reviews
NewSmile4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!
NewSmile (newsmilelife.com) has 708 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 486 reviews with 5 stars · Clear filters
Chantal L.
Marion was very helpful with my situation.
Reply from NewSmileMar 2, 2026
Hi Chantal, Thank you so much for your kind words! We’re glad to hear that Marion was able to help with your situation. We truly appreciate you taking the time to share your experience!
sbxtrex
5/5 Stars – Totally Worth It! My Gap Is Gone and My Smile Looks Amazing I decided to try New Smile after noticing that annoying gap between my two front teeth for years—it always bothered me in photos and when I smiled. I also had some minor crowding with my other teeth that made my smile feel uneven. The process was super straightforward: I got my impression kit, sent it back, and soon received my custom clear aligners right to my door. They’re practically invisible—people didn’t even notice I was wearing them most of the time, which was a huge plus compared to traditional braces. I followed the plan (wearing them 20-22 hours a day, switching sets as directed), and the results blew me away. That front gap closed up completely, and my other teeth shifted into alignment. My smile looks so much straighter, more confident, and natural now. No pain beyond the expected mild discomfort when switching trays, and everything felt gradual and comfortable. The aligners were easy to clean, didn’t affect my speech much after the first few days, and the whole experience was way more affordable and convenient than going the in-office route. I now just wear my retainers at night to maintain my teeth alignment. If you’re dealing with a gap like mine or mild to moderate alignment issues, I highly recommend giving New Smile a shot. I’m thrilled with my new smile 😁.
Reply from NewSmileFeb 27, 2026
Hi there, Thank you so much for your amazing review! We’re thrilled to hear that your gap is gone and that you’re loving your new, confident smile. It’s great to know the process was smooth and convenient for you. We truly appreciate your recommendation and are so happy to have been part of your smile journey!
Jack
I had an issue with a delayed delivery. NewSmile responded quickly and got my retainers delivered quickly.
Reply from NewSmileFeb 27, 2026
Hi Jack, Thank you for your kind words! We’re glad we could resolve the delivery issue quickly and get your retainers to you as soon as possible. We appreciate your patience and your support!
Kathy W.
Rache Was excellent, always available with a few calls. She is extremely patient and thoroughly proficient at her job. I knew of she was helping me with every step all my questions would be answered to satisfaction. And we discussed further my need for a bite guard, and advised to upgraded to night aligners, which I feel very confident with that purchase after speaking with Rache. Good job and thank you so very much.
Reply from NewSmileFeb 20, 2026
Hi Kathy, Thank you so much for your kind words! It truly means a lot. We are glad that Raych was able to support you every step of the way and help you feel confident about upgrading to the night aligners. Don’t hesitate to reach out if you ever need anything — We are always here to help!
Katie G.
Elizabeth was awesome at helping me sort through how to get my impressions to work and the size tray I needed!
Reply from NewSmileFeb 20, 2026
Hi Katie, Thank you so much for your kind words! We’re thrilled to hear Elizabeth was awesome in helping you get the right tray size and impressions sorted out. We truly appreciate your feedback!
Hyejun B.
He was very nice and explain very well
Reply from NewSmileFeb 19, 2026
Hi Hyejun, Thank you so much for your kind words! We’re glad to hear you had a positive experience and that everything was explained clearly. We truly appreciate your feedback
Stephanie W.
I've always had great experiences with this company, and I continue to as I've finished my treatment and now get new retainers regularly. I had a question about my shipment, and Jenny replied quickly and answered all of my questions.
Reply from NewSmileFeb 18, 2026
Hi Stephanie, Thank you so much for your kind words and continued support! We’re glad to hear Jenny was able to assist you quickly. We’re always here if you need anything!
John T.
These people are super pleasant and responsive, especially Sofia! I recommend making sure you opt for ordering one additional impressions putty in case you get it wrong the first time (learning curve). Also, my mouth is larger than average, so I needed a size “6” instead of the typical size “5” that comes standard.
Reply from NewSmileFeb 17, 2026
Hi John, Thank you so much for the kind words and recommendation! We’re so happy you had a great experience, and we’ll be sure to share your sweet feedback with Sofia!
