Excellent
Based on 445 reviews
Newtek Bank4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Newtek Bank is listed under Banking & Money.
Newtek Bank (newtekbank.com) has 445 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 380 reviews with 5 stars · Clear filters
Avishay K.
Katie was always on top of my issue and super communicative. Thank you!
Reply from Newtek BankSep 8, 2026
We appreciate you recognizing the consistent communication and support you received. Thank you for sharing your experience with Newtek.
Stephen C.
Well to be Honest I was drawn in by their CD Rates and Terms But they've Kept me on as a Customer with their Customer Service, Support and Rates. I was Surprised with their Savings Account Interest Rates, when my money from my CD Matured I Gave It Back and never moved it to open my new Savings Account with a Much Better Rate that Any Competitor Anywhere. Great People, Great Support, Service and the Best Rates Anywhere. Trust me I Looked.
Reply from Newtek BankSep 2, 2026
We appreciate your continued trust in Newtek. It’s great to hear that our service and support have kept you with us, and we’re grateful for the opportunity to continue serving you.
Carron
Gina was so patient and made sure that I knew exactly what was happening and I really appreciate the professionalism from her assisting me with my issue.
Reply from Newtek BankSep 2, 2026
We’re glad you received patient, professional support and clear guidance throughout the process. We appreciate the opportunity to assist.
Daniel J.
Gina is an superb customer service rep in the business banking department. I love Newtek more every time I contact them. Highly recommend banking here.
Reply from Newtek BankSep 2, 2026
We’re happy to hear you continue to have such positive experiences with Newtek. We truly appreciate your recommendation and the opportunity to support your banking needs.
Newt
I recently became a Newtek online customer in order to take advantage of their HYSA currently paying 4.20% APY. Also, I was very pleased with their "special" 13 month CD at 4.30% APY. When I contacted customer service through their website's secure messaging I received a cordial and quick response from Biridiana, their representative. Great job Newtek!
Reply from Newtek BankSep 2, 2026
We’re glad your experience with Newtek has been positive from the start. It’s great to hear you received prompt, courteous support, and we appreciate the opportunity to serve you.
Kyle D.
Diana Ramos said she would be my best friend to get this loan done, and that was 100% true. We hit hurdle after hurdle and Diana walked us straight through every obstacle with patience and grace. Without her, we never would've gotten this done. Much gratitude to Diana, thank you for being a rockstar. Her customer service is 10 / 10.
Reply from Newtek BankSep 2, 2026
We’re so glad you felt supported every step of the way. Your kind words about the patience, guidance, and care you received mean a great deal, and we appreciate the opportunity to help.
Julie B.
Ja'Kira was clear and concise in her directions regarding what I needed to do to transfer my funds. She was prompt in responding as well.
Reply from Newtek BankSep 2, 2026
We’re glad you received clear guidance and prompt support. We appreciate the opportunity to assist and make the process easier.
daniel P.
Ja’Kira was extremely helpful!
Reply from Newtek BankSep 2, 2026
We’re glad you received such helpful support. We appreciate the opportunity to assist.
