Kathleen S.
Representative was knowledgeable and…
Representative was knowledgeable and was able to give me a very quick and thorough answer
Reply from NewtekOneApr 23, 2026
Thank you for your review. We’re glad our team provided a quick response.

Excellent
Based on 334 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NewtekOne is your total business solutions provider: lending; payments; technology; payroll & benefits; insurance; and more.
NewtekOne (newtekone.com) has 334 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 319 reviews with 5 stars · Clear filters
Kathleen S.
Representative was knowledgeable and was able to give me a very quick and thorough answer
Reply from NewtekOneApr 23, 2026
Thank you for your review. We’re glad our team provided a quick response.
jrs
I still do not understand why a Employee of mine didn't receive the funds into her account, but Lisa really help me to take care of the situation!!!!
Reply from NewtekOneApr 23, 2026
Thank you for your review and for choosing NewtekOne.
Pamela J.
Mileni, at NEWTEK, helped me today. She was very pleasant and efficient. I was very nervous about calling for something having to do with an acct. I closed but she walked me right through and truly helped brighten my day. Thank you so much for your help!
Reply from NewtekOneApr 23, 2026
Thank you for your review. We’re glad Mileni provided efficient support.
Daniel M.
Gretchen was extremely pleasant to work with. She helped me get through the operations of the software and answered all my questions.
Reply from NewtekOneApr 23, 2026
Thank you for your review. We’re glad Gretchen provided helpful guidance.
Craig C.
I've rated my experience with Newtek 5 stars, mostly because of one of its agents, Karen Algios. She has managed to make a trying time in our business a little bit better. She has been extremely professional, but at the same time so very friendly. I would not hesitate to work with Newtek again and it's because of the people who work there. Thank you, Karen!
Reply from NewtekOneApr 10, 2026
Thank you for your review. We’re glad Karen made your experience a positive one.
susan C.
Gretchen was so very helpful and patient with all of my questions. Wonderful experience!
Reply from NewtekOneApr 10, 2026
Thank you for your feedback. We’re glad Gretchen provided helpful support.
Delia B.
Great customer support when you need it! Lisa Meservey provides clear and concise instruction, great at communicating and always friendly and ready to assist in addressing all concerns. She goes well over and beyond to satisfy her customers.
Reply from NewtekOneApr 10, 2026
Thank you for sharing your experience. We’re glad Lisa provided clear and supportive service.
Kenna
We recently sold our business & have processed our final payroll thru NewtekOne. We began using Newtek for our payroll in July 2016. Service has been above excellent. Our rep, Shannon Reese has always made me feel like I was her only customer! Any time I had questions or concerns, she always responded immediately & thoroughly. She walked me thru anything I was unsure of. We would not have stayed with the same company for so many yeas if it was not for the excellent customer service that we always received. She is definitely an asset to the team.
Reply from NewtekOneApr 10, 2026
Thank you for sharing your experience. We’re glad Shannon was able to assist.