Excellent
Based on 499 reviews
New World Diamonds4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 448 reviews with 5 stars · Clear filters
Emanuel M.
I called NWD and talked to Lupe she was patient, knowledgeable and walked me through my purchase. I recieved my item and it was accurate, beautiful with all credentials. Thanks Lupe and NWD team.
Reply from New World DiamondsSep 3, 2019
Hello Emanuel, Thank you for the great feedback! We appreciate your support. All the best, Team NWD
Dave
Great value awesome looks very satisfied with purchase great delivery time.
Reply from New World DiamondsJun 27, 2020
Hi Dave We really appreciate you taking the time to provide feedback! Thank you for your business. All the best.
John Z.
The process was quick and easy!
Reply from New World DiamondsJun 27, 2020
Hi John Zaferes We are grateful for your support and willingness to write a review. Thank you for trusting NWD!
Dhruvkumar P.
New World diamonds has the best price on the market. I was skeptical at first because I didn’t want to buy a diamond ring online without seeing it or even knowing that if it’s going to be real or not but when the package came in the product exceeded my expectations exponentially.
Reply from New World DiamondsJul 30, 2019
Hello Dhruvkumar, Thank you for putting your trust in NWD! We appreciate your willingness to work with us and hope to see you back here in the future. All the best, Team NWD
Jennifer C.
New World Diamonds was wonderful to work with. Fantastic customer service. I initially ordered a wedding band that did not match my engagement ring and so I had to return and exchange for a band that was more delicate. Tina from customer service was so prompt and made the exchange so simple. The new ring is gorgeous and goes perfectly.
Reply from New World DiamondsJul 30, 2019
Hi Jennifer, We are very happy you got exactly what you were looking for! If there is anything we can do to help you in the future please don't hesitate to reach out. All the best, Team NWD
Daniel
Tina was the best help throughout the process, even if there is a little snag here and there, the company does its best in helping you get what you intended to purchase (if not better). 100% buying from here again!
Reply from New World DiamondsJul 30, 2019
Hello Daniel, Thanks so much for the kind words about Tina! She is a wonderful team member and we are lucky to have her working with us. We look forward to helping you in the future. All the best, Team NWD
TJ
I am extremely pleased with the 1.50 ct Diamond I purchased. The shipping was fast. I immediately had my jeweler inspect it and all the information disclosed on the website and Certificate matched the diamond I had received. My jeweler even acknowledged that I got a great price! Thank you New World Diamonds!!!
Reply from New World DiamondsJul 30, 2019
Hi TJ, Thank you so much for the wonderful feedback! We appreciate your business and hope to work with you again. All the best, Team NWD
VA
Exceptional customer service. I order a pair of lab grown diamond studs, two months later realized I needed a different backing. They worked with me to custom-order a new backing, exchange the studs at no shipping cost, and send back a new pair at no shipping cost. Was able to talk to a helpful, US-based live person every time. I would buy from them again based on this experience.
Reply from New World DiamondsJul 25, 2019
VA, We really appreciate your business and the awesome feedback. We hope to see you back at NWD soon. All the best, Team NWD
