Melanie S.
The Sell was good, but the execution wasn't.
We set up the move with Mark that worked with us very well. Once he was out of the picture it all went downhill. When our pickup started 2 hours late and we only had one person to move of for half the time, items were not packed properly and dragged and covered with dirt. Upon arrival which was prompt, we had several damaged items that I'm not trying to claim. Most of the damage stems from not being wrapped properly (like no bubble wrap) and couches not being fully wrapped. There were no blankets and thus the hard furniture was damaged as well.
Reply from Next Stop RelocationApr 10, 2025
We take all reviews seriously, but this does not reflect a genuine experience with our company. Our team is dedicated to providing professional service, including careful packing and use of proper materials. If there were any damages, we offer insurance for exactly these situations—however, we have not been contacted regarding any claims. We encourage direct communication so we can resolve any real concerns appropriately.




