Natural Health Co.Reviews of nhc.com

Reply from Natural Health Co.Aug 14, 2026

We’re very sorry to hear about this experience. We understand how frustrating it must be to have a package that wasn’t delivered and then have difficulty getting the help you needed from our team. That’s certainly not the level of communication or support we want to provide. We will be contacting you directly to help make this right.

Reply from Natural Health Co.Aug 14, 2026

We’re so sorry to hear that our new website has made it difficult for you to shop with NHC. We understand how frustrating it is when a slow or unresponsive site gets in the way of placing an order. We truly appreciate you taking the time to share this feedback, and we’ll make sure it’s passed along to our team as we continue working to improve the experience. We hope we can provide you with a smoother shopping experience in the future!

Reply from Natural Health Co.Aug 19, 2026

We’re sorry for the frustration this caused. We understand how disappointing it is when you’re unable to make changes to an order once it has already been processed. We’ve confirmed that your subscription has been canceled so there will be no further shipments. We appreciate you sharing your experience with us.

Reply from Natural Health Co.Aug 18, 2026

Thank you for sharing this with us. We’re sorry for the frustration, especially since you tried to cancel the subscription before the order shipped. We completely understand that you don’t need another bottle. Once the order is returned to us, we’ll be happy to process your refund. We appreciate your understanding and apologize again for the inconvenience.

Reply from Natural Health Co.Aug 17, 2026

We apologize for the unexpected shipment and understand why this would be frustrating. It looks like your original order was set up on a 30-day recurring subscription, which triggered the additional order. We’ve now canceled the subscription, so no further automatic orders will be placed. We appreciate you bringing this to our attention and hope we can regain your trust.

Reply from Natural Health Co.Aug 12, 2026

We are truly sorry to hear about the lack of resolution regarding your previous contact. We understand your frustration with the spoiled item and the unfulfilled promise of a replacement or refund. We will be contacting you directly to help make this right!

Reply from Natural Health Co.Aug 17, 2026

We’re very sorry for the frustration and confusion caused by receiving a product you weren’t expecting. Your original order was set up as a recurring 30-day subscription. We understand how concerning that can feel when you weren’t expecting another order. We have confirmed the recurring order has been canceled so you won’t receive future automatic shipments.

Reply from Natural Health Co.Aug 17, 2026

We’re truly sorry to hear how far your experience with us has fallen short. After years of trusting us with your supplement purchases, we understand why the changes you’ve experienced—from rewards points to our new website and, especially, not receiving a response after reaching out—have left you feeling frustrated and disappointed. We found that your previous request was not properly escalated through our system, and we sincerely apologize for that. You should never have had to keep reaching out to get the help you needed. Please know your concerns are being heard and shared with our team. We’d appreciate the opportunity to learn more about your experience and see how we can make things right.