DRI
So far so good especially when we…
So far so good especially when we needed further assistance from support!
Reply from NICE inContactNov 25, 2019
Great to hear! Thank you!

Great
Based on 268 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Through a powerful combination of our technology, people and partners, we help organizations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centers to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud.
NICE inContact (niceincontact.com) has 268 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 94 reviews with 5 stars · Clear filters
DRI
So far so good especially when we needed further assistance from support!
Reply from NICE inContactNov 25, 2019
Great to hear! Thank you!
Melissa
We use Nice incontact, we give it 5 stars hands down
Reply from NICE inContactOct 30, 2019
Thank you, Melissa!
Vladimir
We use InContact and it works for us.
Reply from NICE inContactOct 30, 2019
Glad to hear it is working for you!
David
InContact is easy to work with.
Reply from NICE inContactOct 30, 2019
Thanks for the review!
Mike
I'm always finding way to better use NICE inContact. It's a very versatile product.
Reply from NICE inContactOct 30, 2019
Glad to hear it is working for you in many ways!
Nicole
InContact has been great! Dave has been amazing helping us work through bugs. Everything is very diverse and allows us to be more advanced in what we can offer our customers.
Reply from NICE inContactOct 30, 2019
Thanks Nicole! We are happy to hear our exceptional team has been supporting you.
Mike
I have been using InContact for about 3 years now. Overall, the system is very powerful and will really help to redefine your contact center from a sales perspective. There are things that could be better, but their product roadmap that is coming is going to resolve most (if not all) of those issues.
Reply from NICE inContactOct 30, 2019
Thanks for sticking with us, Mike! We work to make improvements all the time.
Cambia
InContact is always ready to help fix any issue here at Cambia
Reply from NICE inContactOct 30, 2019
Thanks for the review!