Great
Based on 227 reviews
Novilla Mattress4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As someone who truly cares about you, Novilla knows that life sometimes can be a little bit too much. We know it can be overwhelming to balance a career and a relationship. Today's fast-paced lifestyle makes it easy to neglect the important things in life. We want to remind you to love yourself, take care of yourself, and treat yourself when you need a real time out.Novilla can help you take a deep breath to thoroughly relax. Create a peaceful environment for yourself to have a longer, more restful sleep compared to before.Sleep on Novilla, and take the time for yourself to be with your thoughts without any distractions. When you wake up, you will feel refreshed and realize that you gained more energy to love others better. Our mission is to let you know how great you are and to help you be kind to yourself. That way you will love yourself well and love others well.
Novilla Mattress (novilla.net) has 227 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 174 reviews with 5 stars · Clear filters
Janet M.
The customer service that Aring provided was just above and beyond. I had an issue with my purchase and Aring responded to my e-mails not only with promptness but extremely professional and friendly and solved my issue right away! Very very pleased!! 😊
Alex S.
Excellent mattress at a very reasonable price point. I love my new pillow too!
Sharon P.
I love my new mattress! It is very comfortable and I am intending on purchasing another one for my other bedroom. Great value for the price!
Hannah C.
My husband and I made an agreement to purchase a king size mattress once we bought a house. So many options out there to choose from. I read reviews online and they were all true! This bed is the perfect blend of soft + firm. We sleep so soundly and don't wake up when our spouse rolls out of bed in the morning. Our daughter often joins us in the middle and there is room for all of us. We would highly recommend the hybrid mattress to any of our friends or family. You can't beat how good the quality is for the price!
Oldee B.
Completely amazed a mattress like this can come vacuum sealed and still unroll into a great night sleep! Should have purchased years ago
B_ReaLm
Product: Novilla 2 Pack Bed Pillow with Zipper Adjustable Down Fiber (Queen) Vendor: sweetnighthome (eBay Seller) I must say that these Novilla pillows are the best set of pillows that I have ever slept on. They are so good that I ordered a second set from "sweetnighthome" on eBay. This particular eBay vendor is very good, and ships extremely fast. The customer service was also outstanding, with updates on my order throughout the shipping process. I received both of my orders in less than a week! Now that's fast. These Novilla pillows are extremely flexible to fit anyone's needs. Simply take out as much filling as needed to suit your liking for maximum comfort. Should I need anything else for my bedding set up, I will surely pay the "sweetnighthome" eBay Store a visit for more Novilla products. I love all of my purchases!
Stephanie
I had ordered a full size novilla mattress from amazon and received a queen size. By the time I noticed, I had missed the return policy by 2 days. Amazon refused to help. I chose to reach out to Novilla Customer service. I explained my situation and that I had not purchased the mattress through them directly. Aring was the agent who dealt with my situation. She was extremely helpful and understanding. Aring sent me the full size mattress I had originally ordered free of charge. Thats definitely customer service you don't get nowadays. I can't tell you how much I appreciate what she did. The mattress itself is very comfortable. My son loves it. Thank you again Aring and Novilla. If ever I'm in search for a mattress, I will make sure to order directly from your website.
Marti L.
I am very pleased with this mattress. I have the 12 inch Bliss. I had a back pain from my previous mattress that has disappeared. It didn't disappear immediately, but over the course of a month sleeping on this mattress, it has gone. It is a lovely combination of soft and firm.
