Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Nurp
Nurp is a financial software company dedicated to helping investors harness the power of algorithmic trading. Our advanced trading algorithms are designed to analyze and execute trades in Forex, Gold, and Cryptocurrency markets—giving individuals an edge through automation, data, and precision.We work with high-net-worth individuals, entrepreneurs, executives, and those planning for retirement who are seeking smarter, tech-driven ways to grow and manage their portfolios. Whether you're new to algorithmic strategies or looking to scale your investment performance, Nurp provides the tools, transparency, and support to help you stay ahead of the curve.Our commitment to innovation, education, and client success is at the core of everything we do. We believe in empowering our clients with cutting-edge technology backed by real results and real people.
Nurp (nurp.com) has 515 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
It's terrible, I do not advise it. There is absolutely no logic in their attitude when it comes to my privileges. $176,000 and my nurp frees adding up to over 200 grand all gone. Every damn thing. My curiosity led me to the utilization of El Elyon and it's a spectacular upgrade. I've been with them for over a few months and never had any issues. My privileges come in fast and their team are formidable.
Reply from NurpAug 19, 2024
This review does not reflect the experience of any client in our community, and we believe it to be a false statement likely originating from a competitor. This "Cecil Murrell" reviewer is not a client and never has been. We are actively working to have this misleading content removed. Our commitment to providing transparent and reliable service remains unwavering.
JS
jeffrey S.
Gotta check on Moms
Gotta check on Moms, damn it's been a minute. Been hustling with this firm, but no payout in sight. Gotta stay focused, dodge the BS, keep grinding, and palms keep itching. Scoping Trustpilot 'cause this cash ain't falling in my lap. equi tas vi am swooped in with the quick payout. I'm vibing with them now, and my bass is bumping off their styrofoam.
Reply from NurpSep 18, 2024
We take all concerns seriously from NURP customers. However, we've requested additional information from you to investigate your concerns, which you've not provided. We welcome you to contact us with more information so that we can thoroughly investigate your concerns.
In the absence of any further information, we must assume this review is not legitimate.
We caution the Trustpilot community to question the authenticity of reviews like this one from non-organic users.
RE
Robert E.
No call or interview
No call or interview
I lost now FML Fubar
Reply from NurpJul 30, 2024
Hello Robert. Could you please contact our support team to go over your concern as we are not sure what you are referencing in this post.
JE
Jeff
Objective review. Returns much lower than advertised.
The advertised returns of 10% monthly from the product significantly exceed my actual experience, where I've only managed an average of 4% over four months, despite following the recommended lot sizes. While this is still a commendable return, it falls short of the promised figures. They should update their average returns at least once a quarter in my opinion.
I initially subscribed to the lite version to evaluate the service, later expressing interest in upgrading to the pro version. Despite assurances that my monthly fee would be locked in, (in email writing) when I decided to upgrade three weeks later, the company reneged on their promise, doubling the expected fee to approximately $500 a month.
Over the course of nearly four months, with an average account balance of $20,000, I've made a profit of $3,000. However, the significantly high fee ($500/month) there goes half my profits, coupled with the company's refusal to honor previously agreed-upon terms despite written evidence, raises concerns about their integrity.
Additionally, the company employs high-pressure sales tactics, such as increase fees if upgrades aren't purchased by a specific deadline, which I find manipulative and unwelcome. Despite these issues, I've been generally satisfied with the customer service and the product itself, barring a few exceptions.
Reply from NurpApr 18, 2024
Thank you for taking the time to provide your honest feedback. We strive to present our performance data as accurately as possible and for the opportunity to provide some clarity. We recognize that variations between expected and actual returns can be concerning. In our sales presentations, we showcase the average return from accounts operating for over a year, which can vary significantly—sometimes exceeding 10% and other times around 4%. We do not guarantee returns; we provide data based on our average and 3rd party verified information. Factors such as market conditions, like the recent stagnation in interest rates in the US, can affect volatility and trading volumes, leading to these discrepancies.
Regarding your experience with the upgrade offer, we apologize for any misunderstanding. Our intention is always to honor commitments made to our customers. Offers are typically time-sensitive, and we regret if this was not clearly communicated in your case. We will take your feedback into account to ensure clearer communication in future promotions and service changes.
We are also sorry to hear that you felt pressured by our sales tactics. It’s important to us that our clients feel they are making informed decisions without undue stress, and we will review our approach based on your comments.
Thank you for acknowledging the quality of our customer service and the product overall. We value your business and are committed to ensuring a better experience for you and all our clients moving forward. We invite you to reach out to our customer service team to discuss how we can better serve your needs and resolve any outstanding issues.
BR
Brian
Very good with a one-off glitch
Been running for a few months. Overall been very good, averaging around 4-5% per month returns. Bot did get shut off without warning during a big drawdown. Nurp did make it right and in the end no harm done, just a stressful night. Appreciate their customer service and getting things fixed.
