Excellent
Based on 1,143 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ocean County Veterinary Hospital is a full-servicehospital that provides compassionate care for dogs, cats, small mammals, birds and reptiles. Our modern and clean facility consistently earns the highest accreditation rating that the American Animal Hospital Association awards for high standards of medicine, surgery and dentistry.
Ocean County Veterinary Hospital (ocvh.com) has 1,143 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 15 reviews with 1 star · Clear filters
Elizabeth K.
I thank the vet that was patient, kind and reassuring when my shitzu had to be euthenized There was no judgement, also no choice on my part i saw or spoke to two other vets that were kind and understanding the week before. Thank you again.
Julie
I left a message for Dr Pearlman on her answering machine back in September and still waiting for her to call me back. If this is how she treats her patients I will not be returning
Reply from Ocean County Veterinary HospitalNov 4, 2016
Dr. Pearlman did try to reach out to you in September as well as Wednesday of this week and left a message. Possibly we do not have the right contact information? Please contact us back when you can. Thank you.
Jose
My dog almost died with the wrong diagnosed at this hospital . Same name took the dog to Garden state hospital where they saved my dog life.
Alfred
dr pearlman is a delightful person as well as doctor
Cynthia
This office (Lakewood location) is very unorganized. I arranged to board my dog for a week and was quoted a price. After dropping off my dog and departing on a cruise I was called and was told a booster shot was needed or I had to pick my dog up immediately. So I said sure no problem to the shot and asked for an updated quote...was told it was already factored in because she was being boarded. Ok....so I return from vacation to pick up my dog and the cost is over $200 more than I was quoted. ($203 turned into $410). I immediately summoned for office manager Kathy and she reviewed the chart and said it was because the dog weighed more than we thought and the quote did not include the $69 office visit that needs to be charged to give the shot. WHAT???? My dog is being boarded that I am paying $$ per day for. I had spoken to 3 different girls in the office and none of rhem mentioned the weight was different and the cost went up. I received no apology from Kathy just a "well I guess they didnt completely look at the chart". Unacceptable and really do not wish to return and will not board there again.
Reply from Ocean County Veterinary HospitalSep 16, 2015
Dear Cynthia, We are very sorry about the miscommunication regarding your pet’s boarding with us and that we did not apparently meet our high standards of customer service. Please contact me so we can investigate and resolve this problem. Thank you for taking the time to write and for giving us the opportunity to improve our customer care. Sincerely, Shannon Bergen Front Office Manager
Review
I brought in my cat with a hurt paw. I left with a my cat with a hurt paw, but $600.00 poorer. $600.00! I could come back and for another $300 xray (plus $65 visit charge) they maybe would have something. "Cat orthopedic injuries are hard to determine." You can bet that that's true...
moses
The vet Dr Weiner couldnt help out my sick rat because he hardly knew anything about them. I brought the rat health care booklet with me and several stuff he said contradicted what the book said, when I told him that he didnt admit he was wrong.
