OMAC USAReviews of omacshop.com

YOU HAVE BEEN WARNED !! OMAC IN MY OPINION, IS THE WORST COMPANY I HAVE EVER DEALT WITH. I ORDERED A CARGO MAT FOR MY 2023 MERCEDES GLE AND THE ORDER AND SHIPPING NOTICE SAID: "Fit 2019 to 2023 GLE". But the mat they shipped was 2 foot to wide. They first tried to blame the manufacture, then they said I ordered a Universal Mat that needed to be cut !! Look at their reviews 65% ONE STAR !! SO IN MY OPINION, THE WORST COMPANY EVER !!

Purchased a set of wiper blades March of 2023, very limited use in the just under 3 months since installed and the blades are falling apart. their add touts the quality of the blades also states that they are LONG LASTING (LOL). I contacted seller about warranty and they apologized but would not warrant, hiding behind eBays time policy so they were unable to perform any actions to help. Steer clear of this company as it appears customer satisfaction is a not front and center of their business model.

i made an order under omacshop.de after help from one of the stuff as the website was not accepting my address. it was the wrong size for my car , and since then i write emails , reminders and again and again.

NULL STERNE!! Wie schon oft beurteilt: falsche Sitzbezüge geliefert, kein Durchkommen beim Telefon, keine Antwort auf Email. Mein Geld ist weg und ich sitze da mit Ware, die nicht passt. Auf keinen Fall hier was bestellen!!!

My boyfriend purchased a set of fixed-point cross bars for his 2008 Porsche Cayenne. Upon receiving the item, he found that they sent me the wrong cross bars meant for a universal roof rail. Not a problem, everyone makes mistakes. He contacted them via eBay case to get the item swapped out. After a few messages back and forth, a return label was issued. Shipped back original rails using provided return label. Didnt hear from them in a few weeks, reached out to follow up as the tracking showed it arrived back to the seller. Upon following up, they state that the return is outside the eBay claims window, seller says they cannot issue us a refund nor give us the correct product... because there is no option on their back end. Okay... no problem send back the wrong bars then because now we are out of crossbars and out of the original payment. Offered to pay for the label to get the cross bars back, but they said they can't even do that because they intake the return back into inventory and sold it to another customer. So no return, no getting the correct bars, and not even being able to get the original wrong bars back. We own an online ecommerce ourselves. If we shipped out a wrong product and it's our company's fault, we will take accountability for it, even if eBay doesn't let us. It's as simple as sending out the right part even if it comes out of our pocket to pay for the label because ebay wont. Also gave them a call, their receptionist Megan was accommodating and informative about the notes on our order. However, when she transferred us to her supervisor, we were left on hold and then hung up on. Tried to call back and was continuously ignored. We are not really tripping over $140 bucks, if you need it that bad then you can keep it. The customer service is what really irks us. Hope they see this and resolve it. TLDR; bought item, recieved wrong item, returned for exchange, right item never sent out, seller refuses to refund, refuses to send correct part, refuses to send back original part due to no refund. customer service supervisor left buyer on hold and hung up. customer service 1/5 stars.

Normalerweise 1 Sterne auch viel für diese firma....habe eine Dachträger bestellt für Mercedes w211 paar Tage vor meine Urlaub....und mit PayPal pünktlich bezahlt...1 Tag vor meine Urlaub habe eine Nachricht bekommen von PayPal ""VERKÄUFER HAT GELD ZURÜCK GEZAHLT "" toll danach habe diese Firma mehrmals angerufen komm keine dran +49 (0)2325 6633250....und Email geschrieben warum wieso meine Bestellung stornieren worden....aber keine Antwort erhalten.... schlechte Firma so schlimmsten Verkäufer habe nicht erlebt....

Receive Damage product and they only offer me 15% credit waste of my $150. They are not helpful .

T5 ladekanten Schutz stoßstange hinten ,verbogen angekommen aus Edelstahl. Wenn man ihn aufkleben Montieren möchte schlägt er in der Mitte eine Falte an der Abkantung ,da verbogen. Totaler müll kauft woanders .