Excellent
Based on 614 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 551 reviews with 5 stars · Clear filters
Paul P.
The people on the team with whom I worked during my mortgage application were professional, courteous and responded to my concerns quickly and concisely. I strongly recommend this team for your financing needs.
Della C.
Mr. Ruiz answered every question and concern I had when I first looked into doing a Reverse Mortgage. I did a lot of research and looked at other companies, but always came back to One Reverse Mortgage because they just really helped me understand what it entailed and what would be the best way to do it.
Mary B.
From the start to the finish, the staff was informative and very helpful in explaining the process. They were timely in the process and in keeping us informed of procedures. I would highly recommend One Reverse Mortgage to anyone seeking such a loan. They make the procedure effortless and less time consuming. Everything is completed via telephone, mail/email, and closing directly from home. No leaving your home to conduct business. What a convenience.
ET
Everything fro start to finish went as smooth as one could hope for!
Ernest S.
I would have to say unsurpassed
Calvin H.
Great customer service. Kept us informed throughout the whole process. Always returned call promptly.
George C.
Chris was our contact for the biggest share of work getting our paperwork started and until we were working with the San Diego office. Chris was so helpful in answering all our questions and contacting us as each step moved along. Your Michigan office is the best in customer service.
Clifton J.
The agents at One Reverse Mortgage were very accommodating and informative throughout the entire process. I was kept informed at every step of the process and all question were addressed to my satisfaction.
