Excellent
Based on 614 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 551 reviews with 5 stars · Clear filters
David B.
It was a long road . Penny and everyone was very patient and hopefully it will complete on Monday.
Reply from One Reverse Mortgage, LLCMar 22, 2019
Thanks for your review, David. Patience is one of our greatest strengths that we work to maintain on every loan.
Gerald B.
Great job, very informative and communication was excellent Top notch
Reply from One Reverse Mortgage, LLCMar 22, 2019
Thanks for your review! Excellent communication and an easy process are some of our highest priorities.
Evelyn E.
Everyone was very kind and guided me through the whole application.
Reply from One Reverse Mortgage, LLCMar 21, 2019
Thanks for your review, Evelyn! We pride ourselves on guiding our clients through the entire process.
Valerie P.
I really enjoyed working with Mike O'Leary. He was very knowledgeable and helpful. I had lots of questions which he answered patiently and explained the whole process. Mike was readily available and always pleasant. Anything he said he would do, he did.
Reply from One Reverse Mortgage, LLCMar 21, 2019
That's great to hear! Mike is awesome and he's always been very patient and eager to help whenever he can. Thank you very much for your review.
Kathryn D.
This was a very lengthy process and I am so glad it has finally come to an end.
Reply from One Reverse Mortgage, LLCMar 21, 2019
Thanks for your feedback, Kathyrn. We do everything in our power to make the process go as smoothly as possible. Congratulations on getting your reverse mortgage!
Anna W.
Everyone was great
Reply from One Reverse Mortgage, LLCMar 19, 2019
Thanks for your review, Anna!
Bruce O.
Thank you. It was a pleasure to work with Todd Piechowski. He kept us in the loop at all times and insured that all needed documents were submitted on time and in the system. A very nice experience
Reply from One Reverse Mortgage, LLCMar 19, 2019
Thanks for your review, Bruce. It's great to hear that Todd is doing such a good job to keep you in the loop and make sure the process goes smoothly. Thanks again for leaving a review!
Valerie W.
Roderick Rhodes made this one of the easiest transactions for us. He is a total professional and so well versed on his products and the entire process that we immediately felt comfortable working with him. I had many questions and he gave us all the time we needed and was always available in a timely manner. He met all his commitments to us and followed up as we moved through the system. It was a pleasure to work with him and Abby.
Reply from One Reverse Mortgage, LLCMar 19, 2019
Thanks for your review. Roderick and Abby are awesome and we're glad you had a great experience working with them. Thanks again for leaving a review!
