Excellent
Based on 614 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 551 reviews with 5 stars · Clear filters
Joseph G.
Everything worked out according to the schedule we were given. Closing on the mortgage happened sooner than we had expected and went smooth, with closing being done at our home.
Reply from One Reverse Mortgage, LLCMar 15, 2019
Thanks for your review, Joseph. We're happy to hear that everything worked out and the process went smoothly. Best of luck with everything in the future!
Dwight J.
To Whom It May Concern: I just finished a reverse mortgage with John Dillon who works with ONE REVERSE, a Quicken associated company. I have been a real estate broker for over 20 years and I will tell you from experience that a reverse mortgage is probably a lot more complicated than you might think. For this reason it is imperative that you hire a mortgage broker who has the intelligence, integrity, and verbal skills to guide you through this process and can address your questions and concerns all the way through. John Dillon is a person I came to trust and just knew with his intelligent responses to complicated questions that he knew the right answers. Now that I'm done with this process I really can't say enough about John Dillon and his incredible service. I believe based on my experience that there is lots of room in the reverse mortgage process to be mislead by a lender and that is why I recommend John so strongly. Do yourself a favor and hire the best, John Dillon. Very Sincerely, Dwight A Janssen, Retired Broker, M.S. Degree in Education
Reply from One Reverse Mortgage, LLCMar 15, 2019
Thank you for taking the time to write a review, Dwight. We're proud to have John on our team and we're glad to see that he could answer all of your questions. Thanks again for your recommendation!
David S.
Very professional and timely requests for info.
Reply from One Reverse Mortgage, LLCMar 15, 2019
Thank you for your review. We aspire to be professional and patient throughout the reverse mortgage process.
Jerry L.
Bruce made this experience very easy.
Reply from One Reverse Mortgage, LLCMar 15, 2019
That's great to hear, Jerry! Bruce is great and we're not surprised that he made the process so easy for you. Thanks for taking the time to write a review.
Bill M.
I would recommend this company to friends and family it was quick seamless. Billy keep walked us though the process step by step everyone returned calls quickly they were professional and informative. Thanks you for your assistance with our loan Bill and Donna McDonald
Reply from One Reverse Mortgage, LLCMar 15, 2019
Thank you very much for your review and recommendation. We always do our best to answer questions and maintain professionalism throughout the process.
Paul Z.
My experience with One Reverse Mortgage has been excellent, The application process went smoothly and quickly, and everyone I dealt with displayed a high level of professionalism. I would not hesitate to recommend this company to anyone contemplating a reverse mortgage.
Reply from One Reverse Mortgage, LLCMar 15, 2019
That's awesome to hear! A smooth, professional process is one of our highest priorities. Thank you once again for your recommendation and review.
Diane
Kenneth Lutterbach of One Reverse Mtg. has been the most caring, concerned and helpful person I have dealt with in my life. He is extremely knowledgeable in his field and he has made our retirement years less stressful and comforting to know that we can remain in our home. Thank you. Diane Tice
Reply from One Reverse Mortgage, LLCMar 15, 2019
That's great to hear, Diane! Kenneth's hard work and friendly, patient attitude represent what we strive to be. Thank you so much for your review.
Ralph E.
Everything was done quickly and very professional. Great job. Our gal, Kimberly A. Madou did a great job and was very helpful at all times when needed.
Reply from One Reverse Mortgage, LLCMar 15, 2019
Thanks for the review, Ralph! Kimberly worked hard to ensure that everything went smoothly on your loan.
