Excellent
Based on 614 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 551 reviews with 5 stars · Clear filters
Virginia B.
I was really happy with the overall help from the entire staff. They were great in helping me get thru this situation. They answered all my questions and were available at all times. Thank you all so very much for all your wonderful help.
Reply from One Reverse Mortgage, LLCMar 15, 2018
You are welcome! Thank you for working with us for the kind words. We are glad you had a good experience!
Thomas H.
Karl Kakaley was very helpful in securing a Reverse Mortgage for us I would recommend him to anyone for this kind of loan.
Reply from One Reverse Mortgage, LLCMar 12, 2018
That's great to hear! Thank you for sharing.
Laura C.
Found this whole process to be uplifting and easy to process. Every team member I encountered was both professional and efficient....as I learned with each step of the way. Look forward to sharing this experience with as many folks as I possibly can in the future! Thanks for giving me the opportunity to improve my LIFE !! Laura
Reply from One Reverse Mortgage, LLCMar 12, 2018
Thank YOU, Laura, for working with us. We are happy to hear that you had a great experience and will share it with others!
Michelle C.
What a wonderful company! Straight forward, nothing hidden.
Reply from One Reverse Mortgage, LLCMar 8, 2018
Thank you for sharing! We are happy to hear about your great experience!
John W.
Excellent, fast and efficient. Walked through all the steps and quickly went from application to closing in four weeks.
Reply from One Reverse Mortgage, LLCMar 8, 2018
That's great to hear! Thank you for sharing your experience with us.
Donald H.
Easy to deal with. Efficient and friendly. Answered all my questions i a timely manner.
Reply from One Reverse Mortgage, LLCMar 8, 2018
Thank you for sharing. We are glad you had a good experience with our company!
Carl L.
We had a great deal of reservation going into the process but each concern has been addressed quickly. Responses have been quick, decisive with calls or e-mails. It's truly been a team effort with each group doing their part efficiently and passing on the the next group. We would certainly recommend One Reverse Mortgage to anyone who needs the process.
Reply from One Reverse Mortgage, LLCMar 1, 2018
Thank you for your review! We strive to work as a team and make sure our clients' needs are being met. We are happy to hear we were able to do that for you.
Richard S.
Everyone we have worked with have been very knowledgeable, courteous and very helpful with our goal or reaching the end of this process
Reply from One Reverse Mortgage, LLCMar 1, 2018
We are glad our team members have met your expectations! Thank you for sharing.
