Excellent
Based on 322 reviews
ONKRON4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ONKRON over the years has become a true expert in producing high quality products for TVs, computer monitors and digital panels. We chose a unique strategy for our brand – Mass Premium, a combination of unsurpassed quality and adequate price.When we create ONKRON products we rely on many years of experience. Our experts know every aspect of design, production and pricing. We know how to make our customers come back to us again and again!We produce and supply our products to North America, European countries, Great Britain, etc. Thus, we not only confirm our presence in the international market, but also make products that meet the highest standards of international quality.
ONKRON (onkron.us) has 322 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Jeffrey N.
Very timely responses to emails. Support staff very knowledgeable on product portfolio. Very happy with the item I purchased, would definitely recommend this company.
Reply from ONKRONDec 24, 2020
Dear Jeffrey! Thank you for your kind review! We are very happy you are enjoying the product and hope that it will bring you joy and happiness for many years to come! Happy Holidays! Our best, ONKRON Team
Christopher
Versatile, substantial, easy to assemble, came with plenty of spare parts (nuts, bolts, screws, etc.) Would purchase again.
Reply from ONKRONDec 23, 2020
Dear Christopher, Thank you for your kind review. Nothing makes us happier than satisfied customers! Enjoy the product and we hope to see you again soon! Happy Holidays! Our best, ONKRON Team
Bill of R.
Great product. Excellent follow up from Customer Support. Thank you.
Reply from ONKRONDec 16, 2020
Dear Bill, Thank you for your kind words about the quality of the product and your praise of our customer support. We value our clients' opinion above all else! Enjoy the TV stand and do come back for more! :) Happy holidays! Our best, ONKRON Team
B C.
The product is very nice, well made. I did have a problem with one of the mounting rails, the weld was manufactured incorrectly. After contacting them they were very helpful in getting it resolved. The only negative I have is in their communication, after contacting them on the bad rail I didn’t get any notification that it was being sent, I was left in the dark for a week. I do have to say the original product order had great communication.
Reply from ONKRONDec 14, 2020
Dear Robert, Thank you for the review. If you run into any problems at all, let us know - we never leave a request unanswered or a replacement part unsent. Enjoy the mount and we hope to see you again soon! Our best, ONKRON Team
Larry T.
Ok I just received the cart it has been setting in the our warehouse for two weeks. I started putting it together, some of the directions could be a little more clearer and larger and someone needs to clean up with a file after the aluminum parts our stamped out, I cute a finger open on the bottom of it. A few of the holes wore a little misthreaded. All in all We Like the cart we do not have the the new TV at this time as soon as it comes in and we mount it. I will send another review. Thank you
Reply from ONKRONDec 7, 2020
Dear Larry, Thank you for your kind review. We are indeed working on releasing a new set of instruction manuals - with pictures and clearer captions. As soon as they are ready, we will post them on our website. Do let us know if you run into any problem at all - we will sort it out in the flashiest of flashes! We hope you enjoy the product and come back soon! Our best, ONKRON Team
John Y.
Excellent customer service and products!
Reply from ONKRONDec 1, 2020
Dear John, Thank you for your kind words. Enjoy the TV mount and we hope to see you again soon - we have some wonderful sales coming up this December! Our best, ONKRON Team
Brian P.
The order arrived quickly, and was easy to assemble.
Reply from ONKRONNov 24, 2020
Dear Brian, Thank you for your kind review. We hope you enjoy the TV cart for many years to come! Best wishes, ONKRON Team
Annie V.
Really nice, sturdy, adjustable stand on wheels
Reply from ONKRONNov 23, 2020
Dear Annie, Thank you for your kind words. Nothing brings us more joy than satisfaction of our customers! Wishing you a great Thanksgiving, and hoping to you see you again soon! Our best, ONKRON Team
