Excellent
Based on 326 reviews
Ontraport4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 311 reviews with 5 stars · Clear filters
Joe D.
I contacted Ontraport's live chat with an issue I had starting an automation. Karin was extremely helpful and taught me where the issue I had was coming from and how to fix it. Thanks for your help!
Reply from OntraportJan 26, 2022
Love to hear it. Thanks Joe!
Jackie B.
Great service by Saif!!
Reply from OntraportJan 26, 2022
Thanks for the feedback, Jackie!
Support
I didn't get a true onboarding to Ontraport when I started this job...so I've learned a lot along the way. Luckily, Ontraport is very user friendly and their customer service reps are absolutely incredible.
Reply from OntraportJan 26, 2022
We're always here to support you and your team! Thanks for the feedback.
Stacy
Five stars for customer support! Any time I need a question answered or to know how to fix an issue, I can chat live with an Ontraport support person. They are always pleasant, patient, and helpful.
Reply from OntraportJan 26, 2022
Thanks for sharing your experience, Stacy!
Clara M.
I rely on "chat" support to save me time when problem solving issues for my business's various internet platforms ... yet many times, "chatting" ends up being an inconvenience due to glitches, slow response times, multiple verification processes, chat bots and generic answers, chat rules, etc. NOT WITH ONTRAPORT!!! I have been a customer for several years and I always look forward to connecting with one of their support agents. The exchange IS ALWAYS upbeat, refreshing (even comical). I often feeling like I am connecting with a super awesome friend. They treat me as a very valued customer. Are patience. Have a genuine interest in my success. Crazy fast and extremely knowledgeable support. I've never had an issue that was not solved in one brief exchange. And that's just the support team. In terms of marketing, there is NOTHING I haven't been able to accomplish with all the bells ans whistles of the features of their platform. And I haven't even begun scratching the surface of what is available to me. Hands down best money I spend monthly to support my business!
Reply from OntraportJan 26, 2022
Thanks for sticking around the last few years, Clara. We love hearing your feedback and are so delighted to hear that our software and our support have made an impact on your business –– it's why we do what we do. Thanks for the five stars!
R R.
Rashelle Monet is amazing! Kyle is amazing! The entire tech team at Ontraport provides over the top service. This one/one personal support is the #1 reason I 💗 Ontraport!
Reply from OntraportJan 26, 2022
We'll pass your positive feedback back to our team. Thanks Rachel!
Misty W.
We love Ontraport for campaigns and contact management. Ontraport support is always so helpful. Rashelle was amazing tonight!
Reply from OntraportJan 26, 2022
Happy to hear the software and our people are providing the support you need. Thanks Misty!
Heather
The customer service is the best ever. I'm not very techie so it helps so much!
Reply from OntraportJan 26, 2022
That's what we're here for, Heather –– the non techies hah! Thanks for your feedback. :)
